Rhrpets Reviews

Very happy with my cat tree Very good quality and looks stunning One of the items was defective but customer services was extremely helpful and send replacement part straight away Highly recommended

The best cat trees to boot I have bought two cat trees from RHR and I won t buy my fur babies any other cat tree brand I bought a floor to ceiling cat tree and a medium sized cat tree and the quality is outstanding Plush soft and lux my boys are in heaven when they play and sleep on their tree I feel so good knowing my cats are happy and content DPD delivered and it was exceptional I just wish my house was bigger so I could buy your cat houses they look amazing Leo and Peanut thank you so much and so do IOXOXOXO

If you have cats then these are the cat trees you want We have had cheaper ones before they do not last and don t provide a stable climbing frame for energetic kitties These ones are well built and incredibly good value for what you get We now have 3 and are used all the time by our bundles of trouble Their customer service have been amazing following DPD UK losing one of the boxes

Contrary to other feedback my experience with them was excellent My order had cleared customs within 8 hrs Arrived 2 working days later to the UK Product quality is very good as expected

So I am not one to usually review alot of stuff but feel I have to with this cat tree i had reviewed this company online and if im honest most of the reviews were shocking saying customer service was really bad people never got their items they had ordered etc etc I really want one of these trees for my 2 ragdoll kittys and the site had 15 off so I took a punt and brought it and boy was i not disappointed I placed my ordered on the 1st October and it arrived 4 DAYS LATER I emailed the company to make sure it had been dispatched and they replied the following day I was amazed when the cat tree arrived honestly its amazing really amazing quality and so heavy and well made I am so glad I brought it My cats absolutely love it It was worth every penny it really was just goes to show you shouldn t always read listen to the negative feedback to have my cat tree sent and delivered in 4 days is pretty amazing in my eyes tracking of it was so easy and really easy to put together once arrived I would deffo recommend this company and I would definitely buy from again 5 from me

My order was delivered in 2 boxes A third was missing After reading reviews on here I panicked a bit and emailed the company several times However I need not have worried as the third box arrived 2 days later and the company emailed to assure me it was on the way I realised after that as it had to clear customs and I d be charged by customs for anything over 135 then it made total sense to send the final box on separately which saved me customs costs The cat tree I ordered is outstanding My cat took to it Immediately and refuses to be removed from it It is very sturdy and weighted My cat being very large and heavy uses his claws to run up the wrong side and it doesn t topple I totally recommend buying from this company Be prepared for the final box to come a couple of days later They really are helping you out by doing so Plus if you do need to email have a bit of patience I realised after that they are inundated with emails so will reply as soon as they can Having recently visited the Netherlands I m now more aware of the pride the people take in ensuring they make the best products and give the best service In the UK we don t show as much patience as we should I ll be buying more from this company Absolutely delighted with my cats purchase

As you can see by the unclaimed profile just a lot of salty people that want to blackmail a company Service was amazing Product looks feels and shows Royalty all over Best purchase I have made for my cats in over 30 years of owning big breeds Their website shows a lot of reviews that do tell experiences despite here only salty comments RHR if you read this THANK YOU