Rightathome Reviews

There s a total of 4 reviews for this

There s a total of 4 reviews for this startup Guess which one s were written by staff

This mean branch of bean counters

This branch Padstow and Kogarah couldn t organise a chook raffle This little branch only seems to serve itself It s a family operation One of the youngest members was offered a shift with me but because I cut it down in time from 6 1 2 hours to 3 hours because I needed to train her first suddenly she was not interested in working for me This I was told was their duty of care to the Care workers Now we re having a dispute over paying for gloves they really are trying to squeeze every penny out of the system that they can Phones don t mention phones Nobody has the same number twice You now go back to a switchboard that plays their advertisements and considering you re on the phone when something is gone wrong and you re about to complain and all you re hearing down the line with all the music is how well this company Says they re going to look after you They are a joke

Dishonest and average at best - in it for bucks not people

I signed up my sister an ndis recipient mental health challengrs vulnerable person with the Manly Qld franchise and initially after some teething issues finding right support people things were passable but not great We are loyal people and knew every place has their own issues - it can be a difficult business - we overlooked constant staff turnover occasional terrible staff member office pushing my sister around trying to change specified hours to suit the staff rather than my sister the clients etc However six years down the track she got an email out of the blue saying all services would be cancelled in 2 weeks if she didn t agree to them providing much higher hours - they called it minimum service hours which were almost double what she had been having and needed Essentially bullying my sister to bleed the system for services she didn t need nor want in order to maintain services So they could make more profit Sister received more threatening emails and they then they stood her up - a no show stranding her when they did not send service provider to take her to important tutoring appointment - even though I had rung them and negotiated an extension of date to sign up so I could contact plan manager to ascertain if she had sufficient budget and make a call about agreeing to their demands My sister was in tears - I rang the office and the first woman laughed and said my sister had rung and cancelled the booking patently untrue - essentially blaming my sister for their own orchestrated campaign to deny service in order to have vulnerable people sign up to more services or be stranded The woman sneered at me I then asked to speak to the woman who I had previously rung several times to get more facts and an extension of time She spoke over the top of me was rude arrogant and told more lies - spoke down to me and said essentially that if I behaved she would see that my sister got her services but only if we signed up to higher hours by 4pm that day When I said I needed more time and that her behaviour was concerning she then took it upon herself to email my sisters plan manager trying to ascertain my sisters ndis budget allowance details and smearing my name in defamatory comments Appalling conduct and untrustworthy in every respect we have moved on Obviously their profits come first and they are arrogant enough to sack their own clients and treat any loyal clients contemptably - even complaints are treated with bullying and slander of anyone standing up to them - all so they can make more profit Their stance in this experience smacks of arrogance And a callous disregard for clients wellbeing As a taxpayer I am appalled the government lets firms like this get away with bullying clients to take up services not needed - paid from the public purse I intend to lodge formal complaints

I handed my notice in I gave them 4

I handed my notice in I gave them 4 weeks notice as they requested I had an email yesterday saying they ve terminated my employment because I was leaving Bearing in mind I still had 15 days to work I got sent a rota last week for this week and they didn t even let me do that They ve employed new carers and basically there s was no work for me due to me leaving at the end of this month And they gave my hours to all the new carers so they let me go I think this is bang out of order and this work place is awful I made such a close bond with all of my clients and didn t even get to say goodbye to any of them AVOID THIS COMPANY AT ALL COSTS

Excellent service from Right at Home staff

Right at Home staff have been helping to look after my stroke ridden husband for the last 10 months They are a pleasure to work with always obliging cheerful professional and very understanding We are so pleased to have them as care givers

I have tried and used most of the age

I have tried and used most of the age care home support companies The service suppliers I have evaluated have been just only good most of them are only showing their own interest and are keen to get your signature as quick as possible Self-managing your account is difficult as you will have difficulties to get qualified support persons to help you After a long search I came across Right at Home ACT Canberra and I was impressed as the professional husband and wife team did understand my needs and produced a very fair and reasonable care plan that miraculously works fine and with ease for me The administrative support is easy and without hitches The care support personal is excellent and professionally qualifies to satisfy even the most complicated person as I can be at times After all experiences I had before bad or mediocre I am happy that I signed up to Right at Home ACT Canberra I thank the team for their devotion and superb help I have received and can highly recommend the company to every person in need for support Well done

Fantastic place to work

I have worked for Right at Home for the past 7 years and have felt valued and supported throughout this time I have had access to exceptional training opportunities both locally and from our national office which have supported me in the progression of my career and enable me to support my colleagues and clients to the highest possible standards

Excellent Service

Right At Home Gosford NSW are an absolutely amazing team I thoroughly recommend their services their staff administrative and care workers go above beyond in their delivery of care advice for their clients I cannot thank them enough for all the wonderful care they ve provided to my elderly aunt Thank you Right At Home