


Based on authentic user experiences
alison standish
6737 reviews
N/A
10 months ago
Good customer service at Liverpool shop
I too had difficulties ordering products online and so when visiting Liverpool I went into the shop Caroline who helped me chose products was very friendly and helpful I think buying from a shop is a much better experience and I can t fault the customer service that I received in Liverpool Thank you
Rachel Whitty
6737 reviews
N/A
10 months ago
An experience
I am writing a review which I do not typically do for the Kilkenny storeIt s a pleasure to visit it s an experience Manager and team are very pleasant and friendly so helpful Very informative and knowledgeable about the products I enjoy visiting so much
Frances Mais
6737 reviews
N/A
10 months ago
I want to say a big thank you to
I want to say a big thank you to Lucrezia and Elise for the excellent customer service I received from head office today I had a real problem with my order which wasn t the fault of Rituals and these two lovely ladies were so helpful and were able to resolve my problem and managed to re order the items to go to the correct address Thank you so much
She-elar
6737 reviews
N/A
10 months ago
I can t comment on online reports of
I can t comment on online reports of bad service However yesterday l went by chance into the rituals store in Leeds trinity had a really uplifting experience I should have got the name of the young woman who helped me She was delightful I only wanted a small gift but she wrapped it nicely for me gave my husband me a nice herbal tea to drink was helpful on products I shall definitely visit again when next in the city It made my day Thank you
Karen Conway
6737 reviews
N/A
10 months ago
Niall Rituals Athlone Stire
Niall from store in Athlone made my day He was excellent and have me plenty of information I normally shop in your kildare village store but the stock I want is always gone He got the stock and gave me little treat to sample and to say I m going back today before I leave Athlone Holiday The samples are a great idea to not stick to the normal but try others Thank you Niall credit to your employer
Cynthia Boekee
6737 reviews
N/A
10 months ago
Rituals is home away from home
Rituals is my go to brand for anything needed to make the house more of a home and all the shower and body foams are a staple in our household I went to the shop in Causeway Bay HK to get 1 or 2 items and came out with a bag full as usual It is so nice to shop where the salesperson is super friendly fun and professional He recognized me from the last visit a couple of months ago and he gave some great product recommendations as well as having an easy and relaxed chat I really love the Ritual products being Dutch and living in HK but it s even nicer when the shopping experience is relaxing fun and you re recognized like being in a 5 hotel My kids were super happy with the shower foam when I got back home which is a bonus
Nik
6737 reviews
N/A
10 months ago
Visited the Birmingham Grand Central
Visited the Birmingham Grand Central store yesterday and served by Nikki Jacob Both were lovely but Nikki went over and above We had taken my 9 year old niece shopping as a birthday treat and Nikki went out of her way to make her feel special with a hand massage some little testers and pampering as well as explaining where the flowers etc came from My niece loved it and so did we Definitely convinced us to keep coming back Thank you so much for taking the time and trouble to make our day You are a legend
Crispin
6737 reviews
N/A
10 months ago
I recently discovered Rituals and I am
I recently discovered Rituals and I am so glad I did The store s atmosphere is so serene and inviting I was impressed by the wide variety of products they offer from body care to home fragrances I picked up a few items and I have been loving them ever since The quality of the products is top-notch and they have a great selection of scents My favorite is the Ritual of Sakura body cream it smells amazing and it left my skin feeling so soft and smooth I also appreciate their commitment to using natural ingredients and sustainable packaging I highly recommend Rituals to anyone looking for high-quality luxurious and eco-friendly personal care products
Phoebe
6737 reviews
N/A
10 months ago
Would like to praise the customer
Would like to praise the customer service from the shop manager of Blanchardstown shopping centre My Aroma diffuser is not working properly so I contacted the online services But they didn t give me respond Then I tried to bring the diffuser to the shop The manager helped me to solve the problem of my Aroma diffuser with professional advice and patients
Layla
6737 reviews
N/A
10 months ago
Amazing service
Cat from the cribbs causeway store in Bristol was amazing she wasn t pushy at all but walked me through the different scents and different products She was more than happy to help and to answer any questions Felt so welcome left more knowledgeable on the brand