Rockauto Reviews

Water pump belt tensioner belt

Water pump Belt tensioner and belt was 270 at my local chain auto parts store I was told about rock auto and looked them up When I saw the prices I thought it was a scam but knew my buddy had ordered from there several times My total for all 3 items was 54 I then had them overnighted and they came on time and I still spent less than what A zone wanted to charge me just for the tensioner

Best parts store

I have been a customer for many years and I am very satisfied with the quality of parts and excellent service I have over 200 of their magnets I use them for all my auto parts

Dodge Ram Suspension

Parts ordered on Feb 12th and arrived in Paraparumu Beach New Zealand on the 21st Very impressed with their response and delivery

Wow I m impressed

Wow I m impressed I got my part a day early and reasonably priced Paid 130 97 for fuel pump and assembly Local auto stores were 425- 499 Well worth the wait of 2 days for that price I will definitely be a future customer

Excellent prices fast shipping easy returns

I m a regular garage mechanic that does everything on my vehicles except transmission work I ve ordered hundreds of parts over the years for any of Ford GM Toyota Jeep and Kia vehicles and the prices are always well below local part store s prices for better than OEM quality parts The parts typically arrive a day or two sooner than I expect and I ve never received an incorrect part Only two times did I receive parts that didn t work properly door actuator with reverse polarity and an alternator that failed after a week But in those cases it s the part manufacturer s issue not RockAuto s RockAuto can t possibly know if a part is faulty Returns of alternator cores are easy and quickly processed For the one-time failed alternator not only did RockAuto refund me for the bad alternator they refunded the core which I d already returned to them for credit plus all the previous shipping charges I will continue to use RockAuto unless they don t have the part or I m in a serious bind getting my vehicle working sooner than their shipping options allow I also like how RockAuto categorizes common parts into Economy Daily Driver Professional and Premium It helps me to know exactly the type of quality I m getting

Great company to do business with

Reading this reviews I feel compelled to write one We have been using rock auto com for over 17 years and we always had a very positive experience We are in the car industry and it saves us tons of money One of the reasons this is the cheapest place on Earth to buy parts is the lack of customer service Everything is handled online and returns are seamless if you know what to do They always have options from generic brands to top of the line that fit any budget shipping is reasonable and you can adjust the cost by adding or removing parts from different vendors until you get the best overall price shipping included Almost every part has pictures and OEM so you make sure you order the correct part Some vendors provide incorrect info and it is up to you to make sure it fits When we get the wrong or defective part return was never an issue Just go under your account purchases select the part in question and follow the procedure If you submitted the right info and part doesn t fit return shipping is free and if you order by your mistake you have to pay a very low shipping cost We as business can t imagine doing it without rock auto Wish they start opening stores in big cities

I ordered 6 NGK Laser Iridium plugs and

I ordered 6 NGK Laser Iridium plugs and they arrived quickly and packaged well Also before I installed them I verified that they are authentic from the source Great price for the real thing Great job RA and keep up the great work and may God bless us all

Rockauto has been consistent and a

Rockauto has been consistent and a solid supplier for us We have ordered 10 s of thousands of dollars in parts from them They always take care of us when there is a problem