Rotimatic Reviews

Got it to make softer rotis with

Got it to make softer rotis with organic wheat flour Really helpful support team

Fixed the flour level error with calibration - Rotimatic stands behind its product

I like the fact that they have the chat and video chat function which compliments the WiFi access to the machine Aliza was very nice and responsive in helping me solve our issue Given the issue we had was the error with flour level I feel that it could have been more efficient to start with flour sensor calibration Also generally I wonder if it is a good preventative measure for the machine to go through a recalibration every couple of years to keep it running smoothly Overall happy with Rotimatic to stand behind it s product

Iqra was amazing to help me to fix the

Iqra was amazing to help me to fix the kicker issue It took us together 2 plus hours to be on the call She was truly professional in handling the issue At my home if rotimaker is down life is shaken literally so thank you Iqra for all your help today And thank you to the entire rotimatic team harish and other team members as well for continued communication

Muskan did a great job in fixing the

Muskan did a great job in fixing the issue She showed great patience in listening to all my queries and answered them

It s a Great machine for fresh rotis

It s a Great machine for fresh rotis breads in the first place After 4-5 years we had a minor yet persistent issue and the customer support team via web chat thru the app resolved it Very easy and effective

Excellent customer support for troubleshooting

The water was not mixing with flour and the flour was falling in a heap on the dough tray Aliza helped me to resolve the problem effectively taking me through step by step The issue is resolved and I am happily using it to make my rotis puris It was impressive how they could remotely check the functioning of my machine and solve the problem

Super fast resolution

Super fast resolution and I must appreciate the knowledge of the operator - Nuzhat She went about like an expert and got everything sorted for me Friendly and quick

Nuzhat is very professional and

Nuzhat is very professional and knowledgeable she did assist us very well and made my rotimatic work again Thank you Nuzhat