


Based on authentic user experiences
indu menon
6734 reviews
N/A
1 year ago
Navin was super helpful and skilled
Navin was super helpful and skilled Was very good experience
Sunil Manuel
6734 reviews
N/A
1 year ago
Customer support
Hi I am new to Rotimatic But Whenever I had a query the service team responded immediately and my problems were addressed Thanks to the professional dedicated team
Gaurav Anand
6734 reviews
N/A
1 year ago
Got it to make softer rotis with
Got it to make softer rotis with organic wheat flour Really helpful support team
Sukesh Aghara
6734 reviews
N/A
1 year ago
Fixed the flour level error with calibration - Rotimatic stands behind its product
I like the fact that they have the chat and video chat function which compliments the WiFi access to the machine Aliza was very nice and responsive in helping me solve our issue Given the issue we had was the error with flour level I feel that it could have been more efficient to start with flour sensor calibration Also generally I wonder if it is a good preventative measure for the machine to go through a recalibration every couple of years to keep it running smoothly Overall happy with Rotimatic to stand behind it s product
Sunil Koul
6734 reviews
N/A
1 year ago
Iqra was amazing to help me to fix the
Iqra was amazing to help me to fix the kicker issue It took us together 2 plus hours to be on the call She was truly professional in handling the issue At my home if rotimaker is down life is shaken literally so thank you Iqra for all your help today And thank you to the entire rotimatic team harish and other team members as well for continued communication
Somnath Ghosh
6734 reviews
N/A
1 year ago
Muskan did a great job in fixing the
Muskan did a great job in fixing the issue She showed great patience in listening to all my queries and answered them
vineet Srivastava
6734 reviews
N/A
1 year ago
It s a Great machine for fresh rotis
It s a Great machine for fresh rotis breads in the first place After 4-5 years we had a minor yet persistent issue and the customer support team via web chat thru the app resolved it Very easy and effective
Sangita De
6734 reviews
N/A
1 year ago
Excellent customer support for troubleshooting
The water was not mixing with flour and the flour was falling in a heap on the dough tray Aliza helped me to resolve the problem effectively taking me through step by step The issue is resolved and I am happily using it to make my rotis puris It was impressive how they could remotely check the functioning of my machine and solve the problem
ADITYA MANGLA
6734 reviews
N/A
1 year ago
Super fast resolution
Super fast resolution and I must appreciate the knowledge of the operator - Nuzhat She went about like an expert and got everything sorted for me Friendly and quick
Venkatesh Sappidi
6734 reviews
N/A
1 year ago
Nuzhat is very professional and
Nuzhat is very professional and knowledgeable she did assist us very well and made my rotimatic work again Thank you Nuzhat