Roughcountry Reviews

On time delivery

On time delivery Great product as always A warranty that is awesome Plus Great price

Great customer service

Great customer service great warranty great equipment

Extremely satisfied

Customer service representative very knowledgeable helpful professional and friendly I returned an item without any problem at all Also received a suggestion for additional products for my TJ s needs Thanks

I have no idea why everyone thinks RC s

I have no idea why everyone thinks RC s customer service is bad I had a great experience I went into buying RC products knowing there is some risk involved with QC and fitment Sometimes you get a bad one I got a bad driveshaft from them that vibrated I called customer service and explained the issue and how I narrowed it down to a driveshaft The response was I am getting a new one set out to you right away I was stumped by the lack of further questioning and asked What should I do with my old driveshaft Keep it was the response I was told to just toss it in the trash So in fact that was the best customer service experience in my life No questions just action A few minute later I get an email with an order for a new driveshaft - 0 So while the products might be hit and miss they stand behind them and deal with issues accordingly

Thank you

I have to give rough country a big thumbs up I bought my Vortech Air tank suspension about 5 years ago Came into a couple broken brackets I contacted Cody told him my issue they sent me a full complete setup Came in and 2 days hard to find a company that stands by their product

I broke a steering knuckle

I broke a steering knuckle called just before closing time I spoke with Lyle Wiiis I can t say enough about customer service The parts were here in a timely manner got my wife of my tail about the truck being down Now we can go on vacation I would like to give him 10 stars THANK AGIAN

Awesome company

I really do not understand why they only have 2 5 stars This is an amazing brand I purchased the 6 inch lift kit with vertex shocks along with the air bag kit and it was shipped out right away in August 2022 Just had everything installed at the end of October and everything was perfect Absolutely love the way my truck handles and rides almost like a Cadillac I only had 1 bad part with the air compressor kit which was a small tee for the air lines and I called rough country and spoke with mitch and was on the phone for 1 minute tops received an email 10 minutes later saying my part was already processed and will be delivered within 1 to 3 days Incredible service and it shows they stand by their lifetime guarantee on any parts Awesome service and product guys

Working on a ram 2500 so far I have the

Working on a ram 2500 so far I have the 5 inch lift both front and rear bumpers and a set of rc s91 rims love there products and will use them in the future