Royalessence Reviews

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royalessence.co.uk
3.74
116 reviews
Great Rating
Based on 116 user experiences

Rated 3.74 out of 5 by 116 Happy Customers

51.7%
16.4%
4.3%
9.5%
17.2%
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AI Review Summary Based on 115 reviews

Royalessence receives overwhelmingly positive feedback for its product quality, creative concept, and fast delivery, with customers praising the scents, bath products, and surprise jewelry. Some recurring issues involve occasional shipping delays, damaged packaging, and mixed experiences with jewelry quality or sizing. Negative reviews primarily highlight perceived overpricing, defective items, and occasional customer service responsiveness concerns.

What customers love
  • Amazing scents
  • Helpful customer service
  • Beautiful packaging
Common concerns
  • Expensive pricing
  • Faulty jewelry
  • Damaged items

Last updated 2 weeks ago

J

Absolutely love these products not only

Absolutely love these products not only do they smell divine but it s so exciting getting a surprise jewel I usually choose rings so far I have 2 and I have 3 more products on the way With 3 more surprise rings Highly recommended and they have some awesome offers at times Plus you earn points which can get you money of another order I used to use imperial candles but sorry not sorry I now will only use royal essence because they are cheaper for me especially if there is a offer I can use
L

I ve bought these products over years

I ve intermittently bought from Royal essence before and each time have loved the experience their products provide Just recently I received a large order of products and one came damaged in transit They had already sent me an email asking to reach out if I needed anything so I felt more than comfortable responding with a photo of the damage They ve replaced the damaged goods and delivered with express delivery Thankfully so as they were gifts and I believe they appreciated that Lovely all around and I ve recommended them to countless people
S

Cannot fault this service

Cannot fault this service speedy delivery think I came within 2 days this is my 2nd time ordering from Royal essence ordered the jewellery bath bomb as a gift for a birthday these are amazing great packaging the bombs smell unreal Can t wait to see which ring is inside Will definitely order again- such great products and a great price too would highly recommend
J

Absolutely lovely candles

Absolutely lovely candles they smells phenomenal and the product was delivered really quickly I also loved that they even go the extra mile to send you a personal message thanking you Would definitely recommend and I ll be buying again
S

Beautiful ring inside a lovely whipped soap

I purchased the pink cake batter whipped soap and it arrived within 3 days The jewellery inside was easy to access and carefully packaged to avoid any damage - once I got my jewellery out ot was a beautiful sterling silver emerald ring which fits perfectly The ring is great quality and the soap smells amazing I purchased another body scrub this time just yesterday and can t wait to receive it Brilliant wee company
A

What a surprise

It took a few years before I burned my candle it was a gift to then find the lovely earrings so special
S

Everything is just so amazing

All the candles that I have tried sell absolutely amazing and such high quality wax too The rings are always stunning they are an amazing feature to make gifts extra special Currently waiting to try the body scrub and whipped soap so excited
C

Amazing bath bombs

Amazing bath bombs They smell beautiful look fantastic and the surprise jewellery you find is great Every piece I have received is stunning I had an occasion where one of the stones was damaged on the ring I received and customer service were outstanding Resolved immediately and a new mystery jewellery item was shipped
C

I love love love

I love this brand so much it s unbelievable the products you get are amazing and smell divine Not only that it s great for gifts for jewelry it s like 2 in 1 I love buying these so much for me mostly but friends and family The only thing I would change is when you go online and go into the website I would like to be able to create an account with my details so I can track my items but other than that it s amazing
S

Amazing company

Amazing company placed my first order got a message of thanks straight away great touch Received my order and absolutely love the surprise jewellery The bath crumbles smell amazing and are super soft on the skin I even throw some into the kids baths as they love that it changes the bath colour No surprise to say I have since placed another order and encourage others to try them out A

About Royalessence

Inside every Royal Essence candle, bath bombs & scrubs is jewellery valued between £5 & £2,000 waiting to be discovered! UK's largest range of Ring Products.

United States

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