Rural Energy Saving Grants
Based on authentic user experiences
Chris Fairbrother
6734 reviews
N/A
10 months ago
Couldn t have done it on my own
To say my experience was great is an understatement From the get go back in February when Sarah from RESG rang within the hour after my online application for an ECO4 grant Sarah was very professional with a bubbly personality and very knowledgeable in the areas I was applying for Sarah checked my details and assured me the best course of action was to apply for everything If the recommended company couldn t accommodate all the ECO4 installs available then we would go onto the next lower level even if we went to just insulation in the loft we would get something due to my qualifying circumstances As it was her first recommended company took me on Following 2 surveys pricing planning and funding permission etc etc the full install is going ahead starting this week All thanks to Sarah who went above and beyond to keep me abreast of everything that was happening at the installers with text and personal calls If it wasn t for RESG namely Sarah my point of contact I would be spending a very cold winter especially now after Govt cut backs to us pensioners but now I expect to be as snug as a bug in a rug ps The delay s in the application were caused by bureaucratic red tape as is usual THANK YOU SARAH and thank you RESG for your Facebook post appearing at just the right time after another ECO4 installer had let me down 5 days before installation was to go ahead
M W
6734 reviews
N/A
10 months ago
Fantastic Service
I have just had my solar panels fitted and from first call to Chris at rural energy to having them fitted was around 1 month Chris was very helpful and knowledgable and answered any questions I had with approachability and professionalism All of the guys involved with the fitting process were outstanding and polite they had them all fitted in 1 day I am forever grateful that this service will help us with the crushing electric bills we have been facing and more importantly absolutely zero cost to myself This is a trustworthy company who I urge for anyone who qualifies to get in touch with
Christopher Jenkins
6734 reviews
N/A
10 months ago
Absolutely amazing
Absolutely amazing didn t think I would qualify for funding but gave it a go application was simple and straightforward communication was brilliant super friendly team Sarah especially was fab And I qualified Thank-you so much
Robby
6734 reviews
N/A
10 months ago
My application for grant
Louise was superb dealt swiftly with my application nothing was too much trouble and always replied promptly to any queries i had You can t ask for more than that If your thinking of applying for this grant these are the people to go to without doubt
Jessica
6734 reviews
N/A
10 months ago
Fantastic team
From start to finish the team at Rural Energy have been fantastic Great customer service and quick to answer any queries Work was organised and finished quickly with no problems and to a high standard cannot fault them in any way Very impressed and have passed on the details to all of my friends and family
P C
6734 reviews
N/A
10 months ago
Absolutely fantastic
Absolutely fantastic from start to handover got back to me in a timely efficient manner professional knowledgeable and friendly I was apprehensive in what ECO4 was and Chris went through all initial concerns and the turnaround to the start of the fitting date was extremely quick within a couple of weeks Great work Chris thank you
customer
6734 reviews
N/A
10 months ago
Great customer service
Hi my installation is now booked and all ready to proceed Chris has steered us through all the stages with patience and knowledge he has made it completely painless and easy the surveyor Liam was great so far so good Harry
customer
6734 reviews
N/A
10 months ago
From start to end of application Chris
From start to end of application Chris and his team made it easy for us and helped us navigate any bumps in the road 5 service all done very professionally with minimum fuss RegardsRob 14-03-2024
Jennifer De Ath
6734 reviews
N/A
10 months ago
Initial response to request for Solar panels
After filling in the necessary form via facebook link a member of staff Chris Silver phoned and after he explained the process to us he then arranged for a company to attend to begin the series of events leading up to the installation of solar panels on our property We had follow up calls to check that everything was going smoothly A refreshing change in this day of poor customer service from the multi nationals The process from start 12 06 to installation of meters etc 11 07 I believe is a direct result from the overseeing of the project by this Company
Debbi-jayne
6734 reviews
N/A
10 months ago
Having waited forever with other grant
Having waited forever with other grant organisations I applied via Rural Energy Grants initially dealing with Chris Sarah then took over and after checking all my paperwork and advising me I was eligible arranged for a survey This promptly came through and was done in 2 weeks with the man saying it could be as early as 4 weeks when the work could start Sarah contacted me several times letting me know how things were progressing and I have just heard the work will be starting in a fortnight which is just 6 weeks from when I had the survey so I m very pleased how quickly how everything has progressed to date Looking forward to the work being completed and being able to decorate and unpack my belongings as I have only recently moved and there was no way I could afford the work to be done A huge thank you to Chris Sarah and the team so far
