AI Review Summary
Based on 61 reviews
Customers consistently report a positive experience with S2 Sofas, highlighting helpful staff, high-quality products, and reliable delivery. The delivery team, particularly Sam and Ben, is frequently praised for their professionalism and care. The company is noted for offering good value for money and a stress-free purchasing process. Issues appear rare given the volume of five-star reviews.
What customers love
- Helpful staff
- Great quality
- Fast delivery
- Professional service
Common concerns
- null
Last updated 1 week ago
D
Dan
Bought a leather sofa this week excellent range at the store helpful staff and good prices Delivery ran smoothly with good communication and care taken by Sam and Ben whilst moving the new sofa
M
Mrs Dawn Lowe
Very impressed with this company
Very impressed with this company communication fabulous first sent a message at 7pm not expecting a reply until the following day yet it was answered within 20 mins Lovely choice of Sofas looked a couple of times at their website and found the perfect sofa for us We were kept upto date with everything sent an invoice and made sure everything was correct removed our old sofa for a small fee everything worked well they delivered on time as promised the lads that delivered were helpful respectful really professional Explaining how to work our recliners the Sofa s are lovely thank you SAM BEN great job
C
Carole Patrick
First class service
The communication after ordering and prior to delivery was excellent The sofa has just been delivered by Sam and Ben who did not complain about the 3 flights of stairs were polite courteous and efficient The sofa is fantastic and the whole experience has been first class Carole Ellis
S
Sally Williams
Amazing delivery lads
Amazing sofa delivered today by S2 sofas The 2 young delivery lads Sam and Ben really had to struggle to get the sofa not only in through the porch but then in through the house but they did an amazing job extremely polite and friendly great staff S2 sofas
I
Ian Wilkinson
Great company
Great company Malcolm was really helpful in advising on the purchase securing over the phone with a deposit We needed a little time before delivery to finish the room and they were very accommodating The sofa was then delivered by Sam and Ben - very polite and careful when delivering Many thanks
T
T mangham
Ordered our gorgeous new sofas from S2
Ordered our gorgeous new sofas from S2 within 3 days they were delivered to our home for a small charge by Sam and Ben got a call on route to say when they would be here both were polite and respectful of home delivered set up and even showed us how to work the electric recliners 10 out of 10 for these young men wish all delivery people were as good Would definitely recommend and will use again
J
Joe Walker
Recliner Sofa delivered by Sam Ben
Recently purchased a recliner sofa from S2 Sofas Purchase was quick and easy and delivery slot was booked in with no hassle On day of delivery Sam Ben called me to notify of their arrival and delivered the sofa with care and attention I was exceptionally grateful as they managed it up 2 flights of stairs with no issues Great set of lads and great company
G
Gill Williamson
Forgive the long post but so impressed
Forgive the long post but so impressed wirh S2Sofas Very cautious about buying sofas online but needn t have worried - professional service from first enquiry to delivery Saw a G PLAN set in their online store and they were happy to sell me just the items needed Guy on the phone was always helpful kept us up to date with delivery info gave additional options but didn t push to sell explained delivery process Sam Ben delivered late in the evening after a very long day but were still bright and cheerful making sure everything was right before leaving Well done lads Furniture is absolutely perfect at a fraction of the price from elsewhere
A
AB
Would go here again
Very happy with this purchase was easy and straightforward start to finish drivers communicated the time a bit before as promised dosent always happen with other companies who promise this also and important to me Sam Ben removed their shoes before entering my property so showing respect to the customer And they were friendly and efficient also so thumbs up to this company and these two lads
R
Richard Adlem
Brilliant service from start to finish
Just had our new S2 sofa delivered by Ben and Sam lovely lads who set up explained the dismantling procedure and took away the packaging It s a bit weird buying a sofa you haven t seen or sat in but I m super happy with it it exactly matches the photos online and they sent me some extra photos when I asked questions before committing We bought a Parker Knoll large recliner great UK brand it s really comfortable S2 appear to offer a good old fashioned service and it s much appreciated