Salmarine Reviews

Damaged boat while in their care

Our one year old boat was damaged in their care while having an incredibly expensive service 500 for a service on a 30hp engine that has barely any hours on it and we have come out with the foam floor wrecked by cats We were absolutely not told that cats would rip our boat to pieces in their yard because we obviously would never have gone there Apparently this is well known in the industry And for anyone else this happens to which it will because they ve told us this happens all the time do not let them make you think you ve left the boat at your own risk This is not a legally binding statement Of course the boat is their responsibility while they have it so do not let them make you think it s your fault

Superb Service

I purchased a Honwave T35AE along with a Suzuki DF20 and trailer Goods arrived just when expected and a minor problem was rectified immediately when I hadn t requested a resolution Service has been above and beyond that expected and I wouldn t hesitate on buying from them

The customer service here has been

The customer service here has been fantastic They sorted a technical issue on my Volvos that other company s had been trying to sort for months The service videos are a great touch I will be back

Quick response and very efficient

I was very grateful to get immediate response from SAL in order to check my engine at short notice as we were on holiday and wanted to know the engine would be ok to cross to Dartmouth I can highly recommend SAL for their attention to detail reassurance and extremely polite engineer Jake attended the boat and was able to check the engine with a diagnostic and recommended a solution to the problem he was very reassuring and wasted no time in correcting the problem he was very polite and even did a video of his work and recommendations for the future We are now on the way to the West Country with confidence and cannot thank SAL and Jake for all their support Many thanks Toby Sherwood

Sal Marine had what I wanted without me

Sal Marine had what I wanted without me having to purchase from an overseas dealer and paying a fortune for delivery

Highly recommend good service for the past

Consistently good service for the past 12 years Wayne is an excellent manager Recommend without reservation

Helpful advice

Very helpful giving advice regarding a replacement part

Suzuki 2 5 carburettor parts

From start to finish Josh from SAL Marine was very quick and efficient in answering my emails He even went the extra mile and took the trouble to send me a picture of the exact carburettor jet I was seeking for reference As soon as I verified this was the one I required it was in the post and I received it two days later I couldn t ask for a better service

Super service from initial phone call

Super service from initial phone call to ordering delivery