Fishkeeper Reviews

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Helpful and knowledgeable staff

I found all the staff to be helpful and knowledgable Great selection too

Incredible service truly grateful

I just wanted to take the time to let you know how much I truly appreciate the staff that were in the gillingham store on 22 06 2024 in the morning We went in with an issue we had setting up the tank and the staff member I believe his name was Ashley would not stop until we had a solution to our problem I felt useless setting the tank up so went into the store for help He worked through the issue we had with a pump and treated us like we were no trouble at all absolutely above and beyond service from him and his colleague a younger boy with brown hair I left the store feeling so much more confident and that feeling will be remembered I would love it if this message could be passed on to their management at the store to let them know what a credit to the company they are

Great shop and staff

Great shop Joe and Barry are very helpful and knowledgeable never feel rushed

Bought a new tank and pump kit

Bought a new tank and pump kit had a problem with the pump filter unit but when I went back to the King s Lynn branch Jamie and holly was both fantastic and sorted the problems straight away I received fantastic service and they all are very friendly I highly recommend them for anyone buying a new tank and kitMany thanks bothWill

This place is great 10 10

This place is great I ve been a regular customer for over three years now Amazing service knowledge and such great support when I ve head aquarium emergencies like NO2 spikes fungal infections etc One of my favourite things about this shop is how they look after my two young boys 3 6 which makes them always go on at me to go to visit the fish shop which in turn gives me a great excuse to go more often and spend more money All the staff at some point have gone out their way to go above and beyond Also id like to mention the latest improvements to the shop look amazing

Neil at Fishkeeper Stirling provided

Neil at Fishkeeper Stirling provided excellent well considered advice on dealing with a major green water problem After Barley straw various greenaways all which improved nowt the advice to introduce separate UV clarifier at 18w has worked wonders after 1 week 5 star employee

Ashford store

I have visited the Ashford store regularly over the past few years and i cannot praise them enough Sam and the team are super helpful my favourite shop by far Ramsgate M A is a close second Both great shops

Visited Maidenhead aquatics at Dobbies

Visited Maidenhead aquatics at Dobbies Barlbrough today and must say Daniel was a super star could not do enough to help us chose our fish from the outside ponds even offered to help us take them to our car we have been before and must say Daniel always shines through with customer focused service Thank You

Great service as usual

Visited yesterday to drop off more Platy fry that I bred at home and to buy some needful things and a new Amano shrimp As always the staff are friendly helpful and knowledgeable Advice is always readily available So good to have a store that actually knows about its products thank you again

Yarnton - Maidenhead Aquatics

After having a rubbish experience with a well known pet store we thought we d try this fish centre with Yarnton nurseries A very helpful and knowledgeable man called Jason went out of his way to explain different types of fish and which would work best with our size tank I left with a beta two loach and two snails and will be going back for some tetras once these have settled in Very well stocked centre and very helpful staff