Sancarlo Reviews

Very poor service and highly rude and threatening staff

I have been a customer of San Carlo in Bristol since it opened in the early 90 s it is and always has been one of the best restaurants in the City On a visit to Manchester recently we were therefore very keen to try another of their restaurants To cut a long story short it was one of the worst experiences I have had for some time - both in terms of food quality and particularly the level of service At the end of the meal one of our party who lives in the city mentioned the poor service we had received to one of supervisors - who simply said what do you expect on a Saturday night the situation escalated when we then refused to pay the service charge and were advised by the same individual that it would be taken out of the staff wages and after our continued refusal - the very angry supervisor threatened to call the Police Fortunately the General Manager arrived to resolve the situation and after paying the bill we left the restaurant Don t bother going to San Carlos Manchester - go to Ivy Asia or come to Bristol

I am really disappointed with their

I am really disappointed with their branch in Manchester Airport Marriott Hotel Hale Road Cheshire Hale Barns WA15 8SQI have asked for 100 Pure Squeezed Orange Juice but orange juice wasn t at all the fresh and taste was like buy from the supermarket which makes me sick and stomach I asked them which I don t believe this is pure squeezed orange juice and just they bring the same juice which I have to leave it on the table I have all the pictures and recipes if they want to see it was for my daughter birthday on 07 03 20 at 21 24number 004040461table 7covers 4regards hamid

Up market prezzo

Up market prezzo Had booked and arrived a little early was told to wait in the bar until our guests arrived sat near bar nobody approached us to see if we wanted a drink not sure why we weren t shown our table Food was really overpriced for what we received and the service was fairly awful just felt you were a number they wanted to move on asap our friends had ordered roast potatoes which came with bacon as they are Muslim they couldn t eat this so they asked if they could be replaced the waiter simply said well didn t you read the menu the sharing platters have in small print per person so be careful as you get the impression it is to share at the one price but it will be times two All in all unless you want to be able to say you have been there or seen I there really wouldn t bother Had the same experience at San Carlo Liverpool so now permanently off my list of restaurants perhaps try the Ivy if you need a chain or start to look for some local restaurants like Wild Shropshire Whitchurch Sebastian s Oswestry Chef s table Chester

Was so looking forward to a post

Was so looking forward to a post lockdown meal out Staff were unpleasant felt uncomfortable as everything was rushed Very overpriced for what it is Drinks prices are ridiculous Food isn t anything you can t get in the supermarket and cook up yourself Got a table where staff were all gathered close to it They just want you in and out My first and last time at San Carol Manchester

They do not have a kids menu so we had

They do not have a kids menu so we had to order a full size meal for my 9 year old son - aren t Italians supposed to be family friendly Front of house ladies were not friendly at all Table was cramped and squashed in Food did not come cooked as we requested Waiters were friendly but overall for my Dads birthday I wanted a great atmosphere and just found it basic unfriendly and very over rated for a very expensive meal Won t go again Really disappointed

San Carlo s Leicester Made us pay before getting our meal

Went to San Carlo s in Leicester yesterday for my friends 30th Birthday Food was nice But they made us pay for the meals first because apparently we had a table more than 6 people and the bill already exceeded 200Seems we we re the only people in the restaurant to have to do this For this reason we won t be returning

Really poor service

Really poor service table booked at 2pm finally seated at 2 35pm after prompting If I d have turned up half an hour late would that have been acceptable Food order finally taken at 2 45pm garlic bread turned up in good time however no plates to eat it off Price of a bottle of 330ml Moretti 4 75 12 5 discretionary service charge added to the bill Overpriced and average at best definitely not one to be repeated

Poor

Rude staff Not attentive at all Charged 17 for glass of wine waitress literally flung on table spilling on table cloth Charged 2 as I asked for chilli on my bland pasta No taste and pasta over cooked Had better food in Weather spoons Asked to take service charge off the bill No apologies or offer of a free drink etc Best part of night were members of staff not wanting to get into bother who agreed that San Carlo is not as it makes out Pricey cheap food and staff that don t care about customers Literally spoilt our Christmas night out Never ever again