


Sapphire Softech Solutions Printer Support
Based on authentic user experiences
B Daly
6803 reviews
N/A
2 months ago
Do Not allow this company access to
Do Not allow this company access to your computer system I have just gone through a long process whereby I needed expert help local to remove Sapphire s malware and access to my laptop I also needed a new Visa card In the end we settled and they say a refund is coming I was advised by computer expert to avoid this company
Sasha Batina
6803 reviews
N/A
2 months ago
Something is not right
This company is very fishy to say the least All of them are George Fred Jim etc and ALL speak with thick Indian accent Really strange
Ray Crudgington
6803 reviews
N/A
2 months ago
Hang up on these crooks
This company scammed my mother who is 80 out of 600 All she wanted was to connect her Envy HP printer to her computer and as I was away she thought she would call their support line They she thinks it was them got Saphire to call from India and before long sold her a lifetime support package and firewall At one point she checked at Companies House they were a legitimate company in the uk They are but have negative assets and one employee She gave them access to her Mac We strongly suspect malware has been installed She has cancelled her bank card changed her Apple ID and is now going to need to get her computer disinfected Avoid these crooks like the plague Needless to say no cooling off period was given under the distance selling regulations
FRAUD WARNING
6803 reviews
N/A
2 months ago
Scammer Reported For Fraud
Scammer Reported For FraudScammed by 82 year old grandad out of 400 00 - after installing ransomware taking over computer and over a call charging him 400 to remove the virus they put there in the first place Ashish seems to love scamming the elderly looking at other reviews and comments across the web Luckily companies house lists his information and address so it s been simple to share with the relevant authorities so that he can be investigated for his scam which seems to often target the elderly and technologically naive Whatever you do - AVOID CALLING THE NUMBER on the ransomware and letting this crook fleece you Interesting that the only positive review here is from the business owner himself for his sideline business
Dale Slemmer
6803 reviews
N/A
2 months ago
According to Saphire Solutions
According to Saphire Solutions in order to cancel this contract I am required to write the following detailed instructions in order to cancel my contract I regret to inform you that I am happy to cancel my contract with Saphire Solutions and be screwed by Saphire Solutions for additional charges of 99 00 for a 2nd incident for adding a 2nd device which the contract states service for up to 6 devices In order to receive a refund on this contract again I reluctantly agree to have Saphire Solutions hold back a total of 199 00 USD from the initial charges I paid on credit card ending in 3987 and the refund be processed back to that card immediately My customer ID
Johntom
6803 reviews
N/A
2 months ago
Scam company
Scam company - do not trust My father sought help with a printer problem they accessed his computer installing any desk to advise he had 39 000 viruses impossible as he had full virus protection attempted to charge him 450 to fix a phantom problem they created Had to get his computer rebuilt to remove the software he installed Cancelled the payment with the bank they re now trying to obtain a payment of 50 for a printer they had delivered direct from Amazon that he never requested Have reported them to national fraud agency via met police with all correspondence received DO NOT USE THIS COMPANY
Rick Rickw
6803 reviews
N/A
2 months ago
I don t like other people running mycomputer
Some one else was on my computer when I was doing some thing on it It would be alright if I knew they were going to be there but when they are on there with out permission that s not alright and with norton I didnt have that problem
Office of Info Services
6803 reviews
N/A
2 months ago
total scam company that people need to avoid
total scam company that somehow trap people from HP printer link Bad services and bad attitude
ASHISH
6803 reviews
N/A
2 months ago
Recommended
Happened to be referred by a friend who uses them for everything IT related Really happy with their consistent support available even at odd hours which work well for me Recommended