Sennheiser Reviews

Awesome

I ve had lots of Sennheiser headphones in my life and I can definitely say these are all awesome All the models are quite one of the best in their pricing ranges and I found multiple preferrable for me Sports or home evening movie - they cover all of this Currently in possession CX150 and HD600

Sennheiser is an awful company Shame on you

I am beyond mad with Sennheiser they are crooks and swindlers This happened before and I thought it was just a one-off but it is worse this time The first time they sent me used refurbished headphones as a replacement It s been years since that and nothing has changed I purchased a set of 300 headphones and they ve stopped working after less than a year Amazon can t do anything for me as it s been over 30 days but less than a year I babysat and clean the headphones every day and they stopped working Trying to contact Sennheiser is impossible their chat is never available and I mean never When I submit a warranty claim wait for it the instructions everything come to me in German This has been happening for weeks They then said they tried to call me but couldn t leave a message That s bull less than a year and I have a 300 paperweight that s worthless and they ll probably send me another used set This is not good enough this company and its customer service are awful how are they allowed to sell products still I still have no resolution Someone HELP ME

Shame on you Sennheiser

So l bought the Sennheiser True wireless 3 All the reviews on this product are by companies that might test this product for a day or two under normal circumstances However in my experience l have had these for 2 years now From the first time l took them to the gym they kept falling out of my ears I got sick and tired of having to stop and pick them up off the floor and put them back in my ears The sounds great when they actually connect but l experienced constant drop out Now in the past l have bought other Sennheiser products such as RS175-VRF also in the past l have purchased Sennheiser Momentum Wireless 3 and both have ben fantastic However l do not recommend you waste your money the Momentum True wireless 3 earbuds Now they have released the 4 s I severely doubt that these are any better You should be ashamed of yourself releasing a pathetic product I gave this company a chance to fix my problem There customer service is just as bad as the product They wanted me to talk to a robot that did not work They do not care about you the customer as long as they get your money

DON T BUY SENNHEISER Apps do not work and tech support is non-existant

Worst product support ever Ambeo Max soundbar is app dependant and does NOT WORK Freezes after device found all resets and calibrations are in menus AFTER this page Chat bot is useless and will not even give you phone number for customer service They KNOW THEIR software sucks and are burying their head in the sand instead of fixing the issues

Sadly Very Poor

Sent headphones back for repair under guarantee two months ago also had to pay the postage which was unfair It was not my fault the headphones stopped working Contact centre are very very poor take ages to respond Just found out my replacement headphones have been sat in a UPS distribution centre since early April because Sennheiser had not given them my house number I was then told by the contact centre to ring UPS myself and sort it out but did not give me a number to call Hoping to finally get them back next week Next time will be going back to Sony

Sennheiser s SE Asia customer service

Sennheiser s SE Asia customer service is a disgrace I ve bombarded their Thailand website with messages and emails only to be redirected to Singapore and entirely ignored My Momentum 3 headphones died after about five months of use The case charges but the headphones themselves Completely unresponsive No connection no charging utterly useless And of course there s no authorised repair centre in all of Thailand Needless to say I will never purchase from this brand again It s a shame as the headphones were decent while they lasted But Sennheiser s nonexistent customer support is beyond unacceptable The way I see it they clearly have zero respect for their customers and couldn t give two hoots about after-sales care You d think in 2024 this wouldn t be happening but

bought senheiser 450BT a few months

bought senheiser 450BT a few months ago broke after 3 weeks sent for repair and received replacement almost 4 months later and they failed again after less than a week shocking product shocking customer support and very pricey for what they are probably one of the worst purchases i ve ever made

Premium price for a cheaply made product

After less then 50 uses the left ear bud wont charge or turn on Battery level is stuck at 10 percent Reading through Reddit its a common problem The Sennheiser Momentum True Wireless 3 should be recalled immediately but instead you got 2 years to make a warranty claim If your unlucky like me and lost your receipt although you paid 400 00 for them 1 year and 8 months ago its your tough luck Wont be buying Sennheiser products again

THE WORST SERVICE I HAVE EVER

THE WORST SERVICE I HAVE EVER EXPERIENCED Headphones broke after two months and it took them four months to replace them I sent off my faulty headphones that broke after 10 weeks of light use It was a software issue where they wouldn t connect The website didn t offer any valuable help It took the offices at the UK about a MONTH to send them off to their testing facility in Germany - yes that s correct - Sennheiser don t have a maintenance facility in the UK It then took them over a month to decide that they had to be replaced inevitably because the people working on fixing them won t know the first thing about how to fix a firmware issue Sennheiser told me they d send me proof of receipt of the broken headphones I did not and had to ask them to send a photo of the headphones in their offices They also didn t put my house number on the delivery of the replacement headphones which meant that there was a delay in them getting to me and UPS were repeatedly calling me when I was at work in hospitality where I can t take calls All in all it s taken four months and five days for me to receive a new pair of headphones THE WORST SERVICE I HAVE EVER EXPERIENCED