AI Review Summary
Based on 137 reviews
Customers consistently report fast shipping and high product quality with Silver Gold Bull, accompanied by very positive overall experiences. Conversely, recurring complaints focus on expensive premium pricing and subpar packaging or delivery practices, including issues with signature confirmation and Canada Post. Some negative experiences involve billing errors and significant delays, which have led to lost trust for a few long-term customers.
What customers love
- Great product quality
- Helpful customer service
- Easy ordering process
Common concerns
- Expensive pricing
- Poor packaging
- Billing mistakes
Last updated 3 days ago
G
Gene Posteraro
I was extremely disappointed that the coins were not placed in a tube for storage They were scattered all over the box For the amount of money spent over time here you would think they could add a sleeve for the coins
P
Pushp Seth
Prompt delivery
Prompt delivery Product did not come in original mint package and has some scratches
N
NoNames TheSame
The issues I faced were with the
The issues I faced were with the courier Canada Post and not Silver Gold Bull but I nonetheless had to spend a week chasing Canada Post outlets to receive my order with opposition instead of help on the part of Canada Post I will gladly do business with SilverGoldBull again if they use a more reliable courier service
L
Lawrence Christensen
I was a bit disappointed that the coin
I was a bit disappointed that the coin was not encapsulated
C
chase Jansen
Quick and responsive when it comes to
Quick and responsive when it comes to processing shipping and customer service However about half my coins were scratched and definitely not UB This is my only complaint
B
Brad B
FedEx estimate was 8 20-12 20pm
FedEx estimate was 8 20-12 20pm Showed up at 4pm Can t wait all day to sign for package Got to be a better way
T
Tight Wad
WENT PREMIUM GREEDY
Won t buy from SGB anymore due to ridiculous premiums relative to Hero Bullion and Liberty coin They used to be reasonable but now ask 84 premium on ASEs greed is alive and evidently HUNGRY They are honest and ship fast but you ll pay so handsomely that you ll be ugly by the time metal arrives
T
Tim Goldhawk
Please Don t Use Canada Post
I have ordered gold for several years In the past you have used either UPS or Purolator The package has always been delivered without issues This time you used Canada Post They first delivered it to the wrong address then I spent several days trying to locate the package It was finally delivered Please don t use Canada Post ever again They are nothing but problems
J
Jerome Laufer
Bullion was in good condition but the
Bullion was in good condition but the cr dit suisse certificat was lacking The plastic covering the bullion was torn and useless
R
Reza
Processing for first time took long
Processing for first time took long I placed order and paid for it on 3th aug And just today I received it If you can expedite your processing time you won t lose customers Thanks
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