AI Review Summary
Based on 137 reviews
Customers consistently report fast shipping and high product quality with Silver Gold Bull, accompanied by very positive overall experiences. Conversely, recurring complaints focus on expensive premium pricing and subpar packaging or delivery practices, including issues with signature confirmation and Canada Post. Some negative experiences involve billing errors and significant delays, which have led to lost trust for a few long-term customers.
What customers love
- Great product quality
- Helpful customer service
- Easy ordering process
Common concerns
- Expensive pricing
- Poor packaging
- Billing mistakes
Last updated 4 days ago
G
Grant Ritchie
Silver Gold Bull continues to delight My 15th order was for two one-kilo Royal Canadian Mint silver bars To my dismay when I received the invoice my lovely state of California had tacked on a 7 75 tax None of my previous orders had been for less than 2 000 so I hadn t realized that while bullion purchases of over 2 000 are tax-free purchases of less than that amount get nicked for state sales tax Way to take care of the little guy California - Anyway I called SGB spoke to Kyle and asked if I could add a bar to my order to exceed the 2 000 mark and avoid the tax Yes sir Mr Ritchie right away Mr Ritchie Even though my original order was in process and it had to be a hassle for them to cancel the order Kyle and Isabelle R in payment jumped right on it and left me once again a delighted customer Thanks guys
T
Tim
Great service and quick delivery
Great service and quick delivery This is my second order with Silver Gold Bull and it was great The new bill pay will my bank is a great new feature
J
Jason Cratty
Easy to order
Easy to order Is delivered promptly Excellent product
P
Paul Casto
Delivering was really fast and I love
Delivering was really fast and I love the products that I got from you and definitely use your company again in the future
C
Cameron Hobbs
I love buying my precious metals from SGB
I love buying my precious metals from SGB Quick and easy with the best selection of coins bars rounds Will continue to be a repeat customer
D
David Edge
Experience was acceptable
Experience was acceptable I was somewhat concerned that it took several days to receive my shipment after I had overnighted a cashiers check
M
Michael Lehman
Very good experience
Very good experience This was a trial run to see how the process worked and I will give it 5 stars
T
Tedd Allard
Order arrived one day ahead of schedule
Order arrived one day ahead of schedule the only thing I don t like it there is no option to remove signature required by an adult I was not home when it arrived but someone was able to sign for it
C
Colin Dore
I m very happy with my purchases
I m very happy with my purchases Being new to collecting precious metals and coins I was nervous about making the jump online but the good reputation here is I ve found well deserved Confirmation emails several tracking updates and just now an email making sure everything was in order The printout checklist that came with my order was nice and the packaging was excellent and secure The little gold chocolate was a sweet surprise I will purchase from this Bull again
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