Shareowneronline Reviews

Same as everyone else has stated here

Same as everyone else has stated here This company is a joke Worst of the worst and they don t seem to care Keep right on feeding you BS knowing that you know they re full of BS Apparently no one is watching the kids and they re running amuck

Worst experience ever

Worst experience ever When trying to get my mom s Stocks That were left to me after my death The experience was horrid Medallion stamps a letter executorship Dated with the 90 days Even though they had accepted an older one previously T s Must be crossed crossed and i s Must be dotted or they will send the form back Would be better off having the Stock sent to the state and getting it back from the State

Someone needs to report this company to

Someone needs to report this company to the Feds This is totally unacceptable I ve sent information in for a stock transfer 3X and each time they have sent it back with no clear explanation You can t talk to an English-speaking person Customer Service is outsourced to India If anyone has had success getting to upper management please advise I need help and they aren t capable

Cretins

Contact with these cretins in the US is only possible via an online portal They send cheques in which cost more to process via UK bank charges than the cheque value They withhold US tax but the tax certification link to confirm your UK address does not work They expect customers to FAX stuff to them FFS All this crap for 19 poxy shares with Sunrise a spin off con from Liberty Global and the old Cable and Wireless shares which are now worthless Update on 8th January 25 I can access the tax status link which is so complicated that it rejects my application When told to email a dept in Switzerland regarding the payment cheques they reply that it is nothing to do with them Utter tossers 18 1 25 having been given an email for sunrise they fob me off by saying contact them via their portal which they deliberately ignore 31 1 25 they are 3 emails and 3-4 days late when they reply by copying the same BS which I have told them does not workUK CEO Paul Lynam does not have the courtesy or professionalism to respond Utterly putrid vile company to deal with

Do NOT do business with this company

Do NOT do business with this company Their system is deficient You can never access your account The verification process and software does not work You can try it 20 times and still can t register to access your account Stay away from this company Computershare is 5 stars and an excellent option I regret the day I commenced dealing with them NEVER again

Horrible company

had stock in a company that used to use Compuershare and now they company is using EQ Shareowner services In the transfer of the stock from one company to the next EQ transposed a Social Security number was input incorrectly and EQ will not own up to their mistake and correct the problem Now I am having to jump through hoops with the SS Office to correct Horrible customer service and horrible company Other companies should not use them Stay with Computershare or the company you are with

Incompetent negligent customer service

Terrible experience Customer service team is not based in the US and their training deficiencies have caused significant delay to my transaction I think we should file a class action lawsuit As I told them yesterday their antiquated system is SETUP to delay the process of transferring and or selling stock I ve been trying for months to resolve this issue and am still waiting on them to return the transfer package i submitted on 12 7 All is done by snail mail you will wait minimum 10 business days for their mail to arrive If you can pull your money out of this shareholder immediately and go elsewhere But good luck getting your money what a mess

What a swamp

Tried to sell shares and they sold wrong number of shares and from the wrong account After a month of trying to figure out the problem using phone calls and E-Mail they denied of any wrong doing Customer service absolutely clueless Never had such a bad experience

Their process is as slow as molasses

Their process is as slow as molasses and communication with shareholder is pathetic They must have been experimenting in DEI hires