Bank > Shawbrook

Shawbrook

3.6 /5 - based on 140 reviews

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Shawbrook Bank - Savings, Loans, Business & Property Finance

Shawbrook is a specialist savings and lending bank, offering personal loans, residential and commercial mortgages, business finance, and savings products.

Website
shawbrook.co.uk

5/5 Published Apr 14 , 2024

"First rate service"

The interest rates are always competitive The website is really user friendly Finally the communications are first rate I love having investments with Shawbrook

5/5 Published Apr 14 , 2024

"Had some worrying issues but all resolved"

Had some very worrying issues with this bank but probably no different than any other of the none high street banks Started when a bond matured and couldn t get hold of them on the phone and then problems making withdrawals When I did get through and I haven t had any problems contacting them since my problems have eventually been resolved The staff have been very helpful and friendly What could have been a disaster has all ended well My faith has been restored in Shawbrook and therefore I give 5 stars and will be reinvesting

5/5 Published Apr 14 , 2024

"Easy experience "

All done online including passport and bank checks with a follow up call to confirm Very informative about the loan including how I can make overpayments monthly without it effecting the loan

5/5 Published Apr 14 , 2024

"Very simple process"

Very simple process thorough explanations and details provided Customer advisors are helpful polite and patient with all the questions Easy to get hold of and lots of communication via e-mail and telephone calls

5/5 Published Apr 14 , 2024

"I worked online"

I worked online Fairly simple procedure to open and close the account Clear instructions and options

5/5 Published Apr 14 , 2024

"Very helpful employees "

No wait time when you contact the call centre and very helpful employees who took ownership of my issue and resolved it promptly

5/5 Published Apr 14 , 2024

"Great client experience "

Every single touch point in the journey with you has been seamless and stress free Thankyou

5/5 Published Apr 14 , 2024

"Great customer service"

I ve used Shawbrook bank for several accounts over the years and have always found them to be responsive and helpful

5/5 Published Apr 14 , 2024

"Excellent Service"

Had a query regarding my savings - my finance skills are not that greatI discussed with the excellent Kane from Shawbrook who fully explained and resolved all my queriesExcellent Service

5/5 Published Apr 14 , 2024

"Excellent service from start to finish"

Excellent service from start to finish They showed due diligence and did all the checks to make sure I was protected and I could afford the loan would highly recommend

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