AI Review Summary
Based on 91 reviews
Customers consistently report excellent service from SHC, highlighting helpful and friendly staff, reliable delivery, and quality equipment. Many reviews emphasize competitive pricing and hassle-free booking processes. Several customers mention specific staff members by name as being particularly supportive and going above and beyond. A few isolated issues with equipment faults or minor discrepancies are noted and generally resolved promptly.
What customers love
- Helpful staff
- Friendly service
- Fast delivery
- Quality equipment
Common concerns
- Equipment faults
- Missing parts
- Long process
- Hidden charges
Last updated 5 days ago
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Customer
All Follow up is worded in a nice courteous and polite wording Hey it does matter and it is nice of you we can all miss things from time to time THANK YOU it maintains good manners and good relations Well done SHC A
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BEE Adventures
Community Heros
We re a charitable organisation running a vegetable growing project and as an oversight we needed a rotorvater The staff couldn t have been more helpful made room in there day to drop it off and gave us a discount as we had a limited budget Couldn t thank them enough
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Finn Quainton
Rented a mini digger from SHC Lancaster
Rented a mini digger from SHC Lancaster for one day Staff were very helpful and gave excellent advice on which was the most appropriate digger for my needs The price was reasonable and delivery and collection was all arranged On arrival which was nice and early about 8am to give me a full day at it the controls were all explained I refuelled it myself saving me money when I returned the item Fantastic service and will definitely use again for all my hiring needs
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Michael Osborn
Excellent service at Kelbrook
I recently went to hire a brush cutter from the SHC Tool Hire Kelbrook Site The service I received was exceptional Chris the manager and the girls at the counter were so helpful A slight hitch was sorted out in a cheerful and efficient manner It is just so refreshing to receive service like this Thank you Michael
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Irate of Morecambe
Hired scaffolding tower from Morecambe
Hired scaffolding tower from Morecambe branch for a week delivered on time Finished work within 2 5 days collected promptly and refund given without quibble for unused hire days Good experience all round would happily use again
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Mr Smith
SHC at Skipton are helpful every year
SHC at Skipton are helpful every year when I need a robust pressure washer for my driveway flagstones This year the washer failed to start and they straightaway sent a replacement out on a Saturday morning accompanied by a really helpful guy who made sure everything was set up and good to go no quibble Then I couldn t use it because of the freezing conditions and they let me keep the washer until Tuesday charging for only one day hire Top people
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ryan hogan
SHC Ripon is a brilliant company
SHC Ripon is a brilliant company providing an excellent service All the staff I spoke to were friendly and positive a special shout out for Carol who went above and beyond giving great advice and helping me get the right tools for the job at hand
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Natalie Chalmers
Carol at Ripon SHC
Carol at Ripon SHC could not have been more helpful Friendly and welcoming from the off she patiently went through options of breakers allowing me to select the perfect machine at the perfect price Same service on the return First class Thank you Carol
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Reg Howard
Item ready for collection as arranged
Item ready for collection as arranged Excellent instructions given along with useful tips for use Return and payment straightforward Will be happy to use their services again
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Burga Construct Ltd
Windermere branch very reliable
The team from the Windermere branch are extremely helpful and friendly They always deliver on time and consistently go out of their way to find the best solution for your needs I highly recommend them to anyone in need of plant or tool hire Speak with them they ll give you great advice and sort everything out for you