


Based on authentic user experiences
Alex Go
6807 reviews
N/A
1 year ago
Do not response to customer s complain on their mistake
Recently I have some item shipped to shipping cart for shipment to the Philippines Shipping cart measured the item wrongly Instead of 10 inches they measured it as 100 inches It is very clear from the picture that they sent me the item is very much shorter than their weighing scale If it were 100 more than 8 feet as they measured it should definitely be longer than their weighing scale By over measure my item by 10x they are overcharging me excessively for my freight to the Philippines Despite of my repeated email to them they never answer back I have practically write them everyday for almost a week now until now there is no response at all
ML
6807 reviews
N/A
1 year ago
SCAM Received a different item
I have used this company for years without issues But with my recent order which is Airpods pro from Apple - when it arrived in the Philippines - a massager was inside the shipment I know this was not Amazon s fault - but someone from shippingcart is probably enjoying the Airpods I bought I have contacted SC and still have not received a response
J Uy
6807 reviews
N/A
1 year ago
Rude Customer Service
To all those complaining about not getting a response from them be thankful I just had possibly the worst interaction I ve ever had with a customer service agent I ve ever had Funnily the agent s name is Nice Apparently the person does not live up to the name I basically gave some polite feedback i e no exclamation no threats no cussing and told them it was okay not to fix the issue In return I got a lecture on how systems work and how I didn t know how to properly use it Funnily Nice responds within minutes when aggravating clients Fastest response times ever I wish they were as fast in resolving issues
Johnny Estilles
6807 reviews
N/A
1 year ago
They lost my shippents
They lost and never shipped hundreds of dollars worth of products I shipped to their warehouse I provided proof they received my shipments yet they insisted they didn t Customer support basically told me there was nothing they could do They went so far as to ask me to contact the seller and tell them I had not received their shipment With these type of business practices they should no longer be in business
Dale dow
6807 reviews
N/A
1 year ago
Horrible customer service and they lose
Horrible customer service and they lose your things They don t take responsibility or care when they lose your items I think that people steal things because Amazon has proof of receipt at receptionist but never gets into your cart
Noel
6807 reviews
N/A
1 year ago
Don t use ShippingCart
Don t use ShippingCart Avoid them Better use BuyandShip I have been using them for years but starting last November my Shipments have been stuck in their warehouse with no movements until now March 2023 I have had buyers for those items since December but they have already bought from other sellers AND I AM PAYING THE CREDIT CARD INTEREST BECAUSE UNTIL NOW I STILL DON T HAVE THE ITEMS I HAVE PAID FOR SINCE NOVEMBER
Franz Ignacio
6807 reviews
N/A
1 year ago
READ ELSE SHITTINGCART COM
Pre ordered item before ShittingCart com announced closure of US warehouse but no exception was provided and didnt provide contingency such a rude customer service Also though return has no payment it is part of the service being offered but this to warn everyone that they really dont process it and will just ignore you so you wont have no choice but to add cart for shipment SHAME ON YOU SHITTINGCART COM
Ferds Dela Cruz
6807 reviews
N/A
1 year ago
I am so stressed about dealing with the
I am so stressed about dealing with the shipping cart Shipping Cart Customer care and its local forwarded LBC Now It is almost 4 and a half months my package is still in their LBC Alabang delivery hub for almost four days The place is near me and yet the delivery is not yet done I tried many times requesting to expedite the delivery but to no avail They keep the promise and closed the request since they will say it is resolved BEWARE If you bought items from Japan like brand new tower speakers or home theater receivers they will charge you exorbitant fees I pay 181 dollars for pair of tower speakers They charge you due to Needs Special Handling You better buy local and you will save more
Emmanuel Baldevia
6807 reviews
N/A
1 year ago
Tremendous delay even if you paid for AirCargo
Tremendous delay even if you paid for AirCargo I experienced about 2 months delay for some 3-4 months They relocated their US warehouse and it went horribly They have no contingency plan and did not anticipated that it would cause tremendous delays with customers packages A lot of customers were disappointed and stressed we gathered up and have discussion in a FB group Some customer s ordered October and November 2022 so that they can give it as presents come December 2022 but ShippingCart just didn t care and left it sitting and freezing at their warehouse in Oregon This a bad service you wouldn t want to use them or you will regret Don t say we didn t warn you
John Barbadillo
6807 reviews
N/A
1 year ago
POOR SHIPPINGCART
SINCE THEY MOVED TO OREGON THEIR SERVICES BECAME VERY POOR YOU WILL WAIT MORE THAN 2 MONTHS FOR YOUR ITEM TO BE SHIPPED IT LOOKS LIKE THEY WILL SHIP YOUR ITEMS VIA SEA EVEN IF YOU PAID FOR THE PREMIUM AIR SERVICE THERE ARE OTHER FORWARDERS AVAILABLE TO CONSIDER - RECENTLY I TRIED JOHNNYAIR AND PINOYBOXDELIVERY - THEY PROVIDE VERY FAST SHIPPING