Shoesensation Reviews

Horrible customer service

Horrible customer service received a pair of shoes they were too tight reached out after about 3 days I received a reply that I could return these shoes for a refund never in the email did it clear did it State there would be a restocking fee and I received two emails for them with the procedure this company is a rip-off shady business practices

Bad deal returning shoes today

Bad deal returning shoes today Had my receipt for two pair of shoes and this is what happened The first pair they said we re now on sale so they could only give me the sale price I didn t pay the sale price I said and the lady argued with me with it and said that s the best she could do The second pair same thing happened again Shoes are on sale so in the long run I was screwed out of 37 dollars for both returns I m pretty upset over this Guess who s not buying shoes there again Me

Poor customer service

Stores do not tell you they won t take a return if you wear shoes outside In my case a single day on 2 parking lots Manager didn t even look at my receipt which would have told her I only had the shoes 3 days Nope just turned them over saw dirt no return So if you buy from this company and need to return them be sure to wash the soles of the shoes and maybe you ll get lucky and they will take them back

I went to the Paragould

I went to the Paragould Arkansas store for shoes Store number 855 It took 45 minutes for me to find 2 pairs of shoes while the workers stood behind the counter and had friends standing there talking to them Not one worker greeted anyone the whole time I was in there and never tried to help anyone Personally I think the main off needs to make a clean sweep of the store Fire every one there get new employees and teach them what customer service is really about Will never go back would rather drive 30 miles to Jonesboro Very bad customer service and employees

Paragould store are thieves

Bought a pair of shoes for over 100 refunded within 2 hours and instead of getting the money back into my account it showed they did a second charge Now I m out over 200 and have nothing to show for it This store just stole my money and claims there is nothing they can do about it because they show that they refunded when in reality they double-charged

Upper management one bigot needs replacing

Pft Upper management sure as hell isn t picked by their business experience Certain people in upper management don t like gay people which quite apparent by their recent choices That poor decision has already been blasted all over the internet

Horrible Return Policy - Dont Wear Shoes Outside

I bought some shoes here in Wilkesboro NC I ordered a pair of Lugz I ordered from Shoe Sensation 6 weeks ago The memory foam soles have holes forming on both sides already My right side is causing a blister on my foot The leather coating is super thin on these shoes and wearing off already I tried to bring them back for a return and this is what they said We have a 30 day return policy and you CANT wear the shoes outside What Who buys shoes and dont wear them outside And these were my work shoes in an office environment The only outside wear they had were from my car to get inside the building These shoes are horrible in quality and because they said I wore them outside and its been 2 weeks outside the 30 days I cant return them Garbage Not buying shoes at Shoe Sensation again will ensure everyone I know hears this experience

Best company ever Best prices

I bought a pair of shoes for my husband The service was so expedient and blew my mind His shoes arrived three days later I told my son about this great company and he ordered two shoes himself Thanks Shoe Sensation