Shoethebear Reviews

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shoethebear.dk
2.18
33 reviews
Poor Rating
Based on 33 user experiences

Rated 2.18 out of 5 by 33 Happy Customers

24.2%
0%
6.1%
9.1%
60.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 33 reviews

Customer experiences with Shoe the Bear are mixed, with some praising delivery speed and product quality while others report issues with sizing, durability, and customer service. Several positive reviews highlight fast shipping and great products, while negative reviews emphasize poor quality, high prices, and unresponsive support. The overall sentiment reflects significant variability in satisfaction.

What customers love
  • Fast delivery
Common concerns
  • Expensive pricing

Last updated 1 week ago

S

Terrible experience

I was shipped the wrong product I ve been writing to the company for more than 2 weeks for a return without a single reply I live in Spain so shipping back to Denmark is expensive which I believe is the reason why they are ignoring me completely Absolutely shameful I wish I had believed the negative reviews
C

Misleading sales Return to Denmark

Nice boots but if u need to return you need to ship to Denmark This is completely unclear during the buying process which is very misleading Complained directly and was told I should have fully read the FAQs fair enough but don t expect repeat business I will Shop local next time
M

I ordered beautiful boots which arrived

I ordered beautiful boots which arrived within a week which was good However neither of them are for my right foot Both fit my left foot perfectly I ve emailed and started a claim as I m not paying to return a faulty order to Denmark but no reply Order number is STBUK 7974 I will order them again and hopefully get a matching pair but I m not paying to return a faulty order
J

Don t use Customer service is

Don t use Customer service is shocking Boots ordered and arrived speedily but didn t fit and I sent back Had to pay 16 to send back tracked and it s now 2 weeks later and no one has responded to my emails for a refund Really poor totally disappointed and I m now almost 200 pounds out of pocket Just not worth it order from a UK brand
A

Bad returns experience

I have 2 pairs of boots which I need to return Shoe the bear have not replied to any of my communications website insta email regarding which address to return to Order form invoice differ Also I m not sure what the style No is no response to that either I m having to gather evidence at this stage which is unpleasant
A

I have emailed customer services twice

I have emailed customer services twice requesting an update on the delivery date no reply When I track the order with GLS is hasn t moved in 5 days Poor customer service
D

MISLEADING and costly mistake

I bought two pairs of boots costing almost 300 All the emails came from Shoe the Bear UK which suggests although this is a Danish company they are shipped from the UK - WRONG The boots don t fit and I need to return them I have just been to the post office and due to the value and location its going to cost me 40 to ship them back to Denmark The company are completely misleading those customers in the UK - it should say at point of sale where they are coming from - if it did I would not have purchased The company are accepting no responsibility whatsoever - AVOID AT ALL COSTS
M

This was a pretty poor shopping

This was a pretty poor shopping experience No communication regarding the order or tracking Took ages to arrive Contacted customer service twice No response When they finally did arrive they were clearly not worth what I had paid for them Not the best quality Returns are costly I wouldn t bother Shop from reliable companies only Shoddy
I

Customer service shrug of shoulders

Customer service shrug of shoulders is a good description Shoes have not turned up yet neary 2 weeks I ordered for an occasion and looks like it will miss Directed to tracking link which says nothing more than shoes in a warehouse not moved for days- took it back to customer service I know nothing response This company is likely to fail if theykeep this up Shoes look great onine but if they don t turn up and customer service is rubbish little point in their existance
J

No reply from customer service

Same customer service experience as others Didn t receive my boots Something happened to them in route That doesn t count as bad customer service What does is that I ve sent three emails about the issue during the past week and have received no reply Very disappointed

About Shoethebear

Shoe the Bear officielle online shop. Se hele kollektionen af Shoe the Bear til mænd og kvinder online > Vi tilbyder fri fragt og 30 dages retur i Danmark > Dag-til-dag levering

United States

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About Shoethebear

SHOE THE BEAR DK – Officiel Online Shop

SHOE THE BEAR - DKvar en officiel online shop, der solgte sko til mænd og kvinder. Butikken tilbød fri fragt, 30 dages retur i Danmark og dag-til-dag levering gennem sin webshop. Du kunne gennemse hele kollektionen på shoethebear.dk og bestille direkte online.

Skift til WODEN – Vores Fælles Rejse Fortsætter

SHOE THE BEAR er nu officielt lukket. Vi er glade for at kunne dele, at SHOE THE BEAR nu er en del afWODEN, og udvalgte WODEN STB-styler er tilgængelige der. Førere WODEN-styler, der bærer vores fælles DNA, kan nu findes hos WODEN. Hvis du leder efter dine yndlings-STB-styler, kan du finde udvalgte modeller hos WODEN.

Kontakt Support

Har du spørgsmål om produkter, din ordre eller retur? Du er velkommen til at kontakte WODEN kundeservice på[email protected]. Vi hjælper dig gerne med at finde ud af, hvad der skete med din ordre, eller hvordan du gør med en retur eller et skift.

Tak for din støtte

Tak fordi du har været en del af vores rejse. Din støtte har betydet meget for os, og vi håber, at du finder en passende løsning gennem WODEN. Den shop, du besøgte (shoethebear.dk), er ikke længere aktiv. Alle relevante oplysninger og fortsat salg sker via WODEN og deres online butik.

  • Tidligere butiksnavn: SHOE THE BEAR - DK
  • Tidligere hjemmeside: shoethebear.dk
  • Leveringsland: Danmark
  • Retur: 30 dages retur (tidligere betingelser)
  • Fragt: Fri fragt (tidligere betingelser)

For alle spørgsmål om produkter, ordrestatus, retur eller skift skal du venligst kontakte WODEN kundeservice. Vi bemærker, at du besøgte denne side for at se oplysninger om SHOE THE BEAR. Vi opdaterer vores kunder om, at alt salg og kundeservice nu foregår via WODEN.