L
Lori Richardson
Teeny Tiny Annika mules
I ordered the lug sole mules Love the design the look the quality seems good But they re so so small I can t get them on my feet I ALWAYS wear a 40--in every other shoe but I can t get my foot all the way in my heel hangs off the back and even if I could the shoe is so narrow I m certain they would be too tight I live in the US and often purchase online but I thought it was a safe enough purchase mules tend to be more forgiving with no back heel that I forked out 25 for shipping When I contacted them to ask if this is a known issue that they run small should I order an exchange up a size The response was bland They are of course supposed to be a bit tight as this is important for the shoes to sit right Ummm Okay Anyway I decided to return them only to find that it would cost another 25 in shipping FOR SHOES I CAN T WEAR 50 for NOTHING I wrote again to see if we might be able to negotiate something to make this experience less awful--hoping for a discount on my next purchase--something This was the response Unfortunately we are not having any other options for you now sorry Next time we can try to find a retailer in the US so you can try the shoes before you buy them Forget it Buy local or from a US distributor They need to figure this out if they want to sell their shoes outside of Denmark