Shop Reviews

Shop puts everything you love about shopping (and more) into one, convenient pla...

shop.app
2.68
59 reviews
Average Rating
Based on 59 user experiences

Rated 2.68 out of 5 by 59 Happy Customers

25.4%
8.5%
8.5%
23.7%
33.9%
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T

Helpful App

Shop helps me track my orders at it notifies me when its here It s very helpful and automatically detects when I buy something
C

it worked for me

idk why ppl r mad it worked perfectly for me lolll
B

LOVE LOVE LOVE this app

I am absolutely in love with this app and it s how I shop for clothing accessories almost 100 of the time and have for almost 2 years now First I want to explain what ShopApp is so that everyone understands it I have been reading these bad reviews and they obviously don t know anything about the places they are buying from ShopApp is a shopping and tracking platform by SHOPIFY Shopify is a website host for businesses who have online stores They are the platform that shop owners use to make websites and they are hosts for millions of online stores they are the largest online store host with the majority of small businesses using them to sell products online These stores already have their own sites and some big brands such as Good American Bohemian Mama Magnolia Steve Madden Fashion Nova etc use Shopify so you can shop their stores directly from shop app just like you would if you go to their website All Shopify did was make an app so that people could browse all of the stores that are hosted by Shopify Many people don t know of thousands of stores that are online and this app makes it possible to shop from them helping business owners reach more customers as well as customers find products and stores they love This is not Amazon who sells products for shops at all this is a website host that s hosts stores websites that made an app to help everyone be able to shop all of them from one platform that is all They also teamed up with a payment platform to make smaller payments possible for stores If you have a problem with an order you go to the STORES website and take it up with them For example if you buy from Fashion Nova s online website and get scammed you would contact Fashion Nova If you shop form Fashion Nova through the ShopApp and you get scammed you contact Fashion Nova Not ShopApp they have nothing to do with the stores individual practices at all They just host their sites Every single ShopApp store has a store website so you have to contact them to resolve issues I hope that helped some people understand what this app is a little more I don t know why there are so many bad reviews I LOVE this app I use it for almost every purchase now and have for like 2 years I have seriously gotten over 100 clothing items like Free People Bed Stu By Together and many other boutique clothing brands for half the price because I search for sales and discounts You can shop sale items in your specific sizes and shop thousands of boutiques at once It s amazing I literally bought a 100lb huge 30 inch vintage Terracotta vase that was hand picked in Turkey from a store who sells Turkish rugs and vases that is all the way country from me and I received it within 5 days no problem I have never ever been scammed but I make sure the store is legit before I do it s not that hard to do Just make sure the shop has reviews or has a website with an instagram or Facebook or REAL people in the photos of products I think if you are someone who is getting scammed then you aren t doing proper research on the stores or items you are getting before hand It s just like any other shopping site that has thousands of vendors there are bound to be a few that hack the system and that s not Shopify s fault If you are looking for knockoff cheap stuff or becoming victim of buying Nike s for 10 that are too good to be true from some random store with only 10 products and no details or reviews or social media account then you obviously don t know how to spot a scam and that s on you for not doing your research first Anyway I m obsessed with this app and I m extremely happy they launched it If used in a smart way you can honestly find some amazing deals and shop thousands of items from boutiques small and large everywhere Super cool
N

Great app and make it super easy to

Great app and it makes it super easy to checkout track and keep my order in check Highly recommended
L

Works for me

The app doesn t work with every merchant or vendor but the orders I have made and used it to track it did its job
A

Very convenient to use

I first found out about this app during checkout on Malika Favre s online store Process was smooth from payment to tracking to delivery The next time I was on another website Luca Faloni that used Shop for it s checkout I did not have to re-enter my payment or shipping details I simply signed in and completed the order Since then I have tracked all of my third-party deliveries Amazon and so on with the Shop app I just copy my tracking ID and paste it in the app and voila I m leaving a review here because I noticed most of the other reviewers don t seem to understand how this app works Here are a few things to keep in mind 1 The Shop App is just a tool that the store owner you re ordering from uses to facilitate fast and easy checkouts It is like Shopify and in fact is literally owned by Shopify You are not ordering from Shop App I repeat you are not ordering from Shop App You are ordering from a store owner So make sure you do some research about the store you are looking to order from 2 The Shop App has no control over the fulfilment or delivery of your order It can only help you track delivery based on information provided by the shipping agent DHL UPS USPS e t c If your order is delayed or lost contact the customer service of the store you ordered from or contact the shipping agent I hope this helps somebody out there Happy shopping
J

I ve seen so many people poop on this

I ve seen so many people poop on this app but I have used it for 20 orders and have never had a problem I ve actually had great experiences the tracking says when it actually arrives instead of the places I buy the items from which say it would come days later or so the app tells you exactly where your packages are
A

It s not bad at all

So based off other people s experiences according to this site with this app I m guessing people may have purchased stuff from an untrustworthy source Because i read these comments I got very worried about my order but the order came thru right on time No issues what so ever Shop and shopify are pretty nice at far at the apps go
S

Noticed my account was hacked because of Shop

The other day my Shop app notified me that my Chewy Auto-shipment was on it s way I checked on Chewy to see what it was referring to and noticed that someone had hacked my Chewy account They setup 2 auto shipments under different names random delivery addresses while charging the orders to my card on file I called Chewy right away and they refunded me for what I was wrongfully charged for cancelled the upcoming auto shipment and deleted my card on file The Chewy Rep on the phone commended me for catching this so quickly but I NEVER would have noticed it within minutes of it happening had it not been for the Shop app alerting me So thank you Shop
M

Foam for archery target

I wanted to make a target to stop arrows I went to Clark s Rubber Ballarat I spoke to a gentleman called Sam he had made one He was so helpful pointed me in the perfect direction and saved me so much money I ve shopped here a few times over the years always been helpful Thanks Sam

About Shop

Available on iOS and Android, the Shop app makes it easy to find and track the things you love, earn exclusive rewards, and discover the world's greatest brands.

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Frequently Asked Questions

Shop is a centralized digital platform designed to enhance the online shopping experience. It combines order tracking, a fast checkout solution called Shop Pay, product discovery, order history management, and direct brand interaction into a single application. Its primary function is to aggregate tracking information for purchases from supported online stores, allowing users to monitor all their packages in one unified feed with real-time updates.

Once you make a purchase from a supported online store, Shop automatically aggregates the shipping tracking information. You can view the status of all your packages in a single, unified feed within the app or on the website. The platform provides real-time updates and delivery notifications, eliminating the need to search through emails or visit multiple carrier websites for tracking details.

Shop Pay is a fast and secure checkout solution integrated into the Shop platform. It allows you to save your shipping and payment information once and use it for faster purchases across thousands of participating online stores. This streamlines the transaction process, reduces cart abandonment, and saves time during checkout on subsequent purchases.

Yes. Shop includes a curated explore section for product and brand discovery. The platform personalizes recommendations based on your interests and past purchase history, helping you find new items and merchants you may like. You can also follow your favorite brands to receive updates on new products and promotions directly within the app.

Shop maintains a complete digital history of your purchases, effectively creating a digital receipt locker. This centralized record makes processes like initiating returns, placing reorders, and managing customer service inquiries significantly easier, as all relevant order information is stored in one accessible location.

About Shop

Shop: A Comprehensive Shopping and Order Tracking Platform

Shop is a centralized digital platform designed to enhance the online shopping experience by combining discovery, tracking, and payment into a single, user-friendly application. Accessible via its website at shop.app and through mobile apps, Shop acts as a powerful companion for consumers, streamlining the post-purchase journey and fostering connections with a vast network of brands.

Core Functionality and Features

The platform's primary strength lies in its robust order tracking system. Once a user makes a purchase from a supported online store, Shop automatically aggregates the tracking information. Users can view the status of all their packages in one unified feed, receiving real-time updates and delivery notifications without needing to manage emails or visit multiple carrier websites. This eliminates the common frustration of scattered tracking details.

Beyond tracking, Shop offers several key features:

  • Shop Pay:A fast and secure checkout solution. Users can save their shipping and payment information once and use it for faster purchases across thousands of participating online stores, reducing cart abandonment and streamlining transactions.
  • Product and Brand Discovery:The platform includes a curated explore section where users can discover new products and brands based on their interests and past purchases. It personalizes recommendations to help shoppers find items they may love.
  • Order History and Management:Shop maintains a complete history of a user's purchases, creating a digital receipt locker. This makes returns, reorders, and customer service inquiries significantly easier to manage.
  • Direct Brand Interaction:Users can follow their favorite brands to receive updates on new products, promotions, and content directly within the Shop app, creating a more direct line of communication between merchant and customer.

Value for Shoppers and Merchants

For consumers, Shop delivers convenience, transparency, and time savings. It simplifies the often chaotic post-purchase phase and provides a trusted wallet for faster future checkouts. The discovery features transform the app from a mere utility into an engaging shopping destination.

For merchants, particularly those using platforms like Shopify (Shop was developed by Shopify), integration with Shop provides significant benefits. It offers a superior post-purchase experience that can increase customer loyalty and satisfaction. Shop Pay directly contributes to higher conversion rates at checkout. Furthermore, presence on the Shop network increases brand visibility and offers a new channel for customer acquisition and retention.

Security and Usability

Security is a cornerstone of the Shop platform, especially concerning financial transactions handled by Shop Pay. The service employs industry-standard encryption and security measures to protect user payment data. The interface of both the website and mobile apps is clean, intuitive, and visually focused, making it accessible for users of all technical levels.

In summary, Shop.app is more than a simple package tracker. It is an evolving ecosystem that consolidates the fragmented online shopping experience. By integrating tracking, payments, discovery, and communication, Shop positions itself as an essential tool for modern consumers and a valuable partner for online businesses seeking to build lasting customer relationships.