© 2024 Rating Facts. All rights reserved.
Reviews
2.68
5-star
25.42%
4-star
8.47%
3-star
8.47%
2-star
23.73%
1-star
33.9%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Barry Bates
N/A
11 months ago
I paid for a printer no tracking number
I paid for a printer no tracking number sent be aware of partingways on tic toc iits a scam all so the shop app they dont help night mare
Fred James
N/A
11 months ago
Verify shipping addresses before ordering
Unfortunately vendors who I ve never shopped with before are pulling my OLD address from an OLD purchase and applying that OLD address to my NEW purchase I KNOW I m entering my NEW address in the order form for all these new merchants I ve already lost one purchase the vendor told me to see if it was at the old address s door
Robert McKain
N/A
11 months ago
Avoid JetDry from Blackpool
Thought Shop was a platform like Amazon or EBay but they offer no protection Ordered from a company called JetDry no item sent no replies to emails no way of having the Shop app enforce a refund Encouraging scammers Have bought through legit vendors using their payment gateway but they are allowing fake companies to join and just take people s money Avoid JetDry from Blackpool
Cameron Clarke
N/A
11 months ago
Better services around to use that
Better services around to use that protect you Ie PayPal and eBay Note that shop appears to be tracking app See from the shop app the disclaimer Important While Shop helps you track your orders and engage with stores the store that you purchased from is responsible for your order
chrsitine Gracie
N/A
11 months ago
Waste of time avoid this app at all
Waste of time avoid this app at all cost it seems anybody can set up on the app no checks no vetting you may as well through you money out the window
Jorgan
N/A
11 months ago
Middle man getting profits without
Middle man getting profits without lifting a finger when it goes wrong Caribbean failed to deliver and have just got away with it
Mr Barry Richardson
N/A
11 months ago
Don t use SHOP app - in my opinion
Snap to all bad reviews Non delivery but Shop says it has been No response from them Emails bounce back Never again Requested PayPal refund Don t bother EVER with this app Goods now arrived 15 December Almost one month later Great products Terrible CS and communication
Craig Dixon
N/A
11 months ago
Paid in full for item 30 Nov it said 2
Paid in full for item 30 Nov it said 2 working days delivery its now 18th contacted support they are useless never recommend will never use again stay away from SHOP do not use
Katy Pegman
N/A
11 months ago
Worst shopping experience ever email
Worst shopping experience ever email address is invalid total scam no item and paid in full
GM
N/A
11 months ago
If there was an option for no stars I
If there was an option for no stars I would give it Ordered two items one never came and the other was 3 weeks and nothing like the pictures shockingly poor quality Shop will take no responsibility and just direct you to the seller The sellers don t respond so it s all a scam I would advise not to use under any circumstances unless you want to loose your money
Rob Paine
N/A
11 months ago
Completely useless app
Completely useless app Purchased from an online vendor tried to track the package and was directed to the Shop App Cannot track anything after about 45m of entering info chatting to a robot The only thing it can do is try to sell you more things you don t need or want
Barry Bates
N/A
11 months ago
Bought an item through your app and the
Bought an item through your app and the seller sent me an empty box yes an empty box The seller is not answering my calls or responding to my mails or chats You can do nothing if the seller decides to be an idiot and rip you off By the way the package was seal but the box inside had its seal broken and was empty besides the small bit of packaging material 144 for a box and some shredded paper SHOP as been of no help at all I will never use you again unless I want to buy packagingSeller UNIT 82 Performance Parts
Anon
N/A
11 months ago
Invasive app
Invasive app that requires all of your personal information to track a package - I don t think so It wanted access to all of my google information for exploitation and resell I uninstalled it immediately since I doubt it would get any better I still don t know when my product is going to be delivered
James Savery
N/A
11 months ago
Scam
Scam Used another online site to order something and for some reason the tracking is handled by this company Forces me to install their app and link my Google account in order to view tracking info then sends me spam to start shopping Deleted immediately what a way to force yourselves on someone
Elizabeth Donaldson
N/A
11 months ago
This is the worst online shopping
This is the worst online shopping experience ever Ordering anything through this app takes twice as long as any other method for the shipping and there s always a chance you will never receive your product Be careful about address updates Shop updated my street address to one that doesn t even exist Mayhem ensued If you are shopping online and get to the order page and it s Shop abort Do not buy the product It s not worth the hassle
Kao Lee
N/A
11 months ago
Ordered a product from a store inside
Ordered a product from a store inside this app called Packatee they sent my items to the incorrect address has several email exchanges then they blocked me cause I cannot find their store in Shop app anymore Price was 89 I have not received any product or my money back no more further information was given to me I have all the emails supporting my claim I will not be using Shop anymore until something is done about this This is considered theft
A T
N/A
11 months ago
SHOP IS A SCAM APP
SHOP is scam app that scam sites use for tracking orders Ordered from UK rugby store scam SHOP shows item as delivered by Evri it wasn t so SHOP is clearly part of the scam If you ever buy anything online that uses SHOP then instantly tell your bank to get your money back because its a scam
Cassidy Lewis
N/A
11 months ago
failed to deliver my order
I would give shop less than 1 star if I could Using this app is the only time in my life when my package failed to deliver and was left at a UPS store 30 miles away per my request I obviously requested no such thing and it was the most unnecessary hassle Additionally they went through my email and found several orders some from months ago and linked them to my account which is creepy
LORNA
N/A
11 months ago
Says it all when they ask What went
Says it all when they ask What went wrong THIS time I ordered leather marten boots Synthetic plastic rubbish sent in plastic bags after the guts of a 3 week wait I now wonder was their delay in sending the said item due to them contemplating how they are ripping people off with shoddy sub standard goods False advertising at its highest
R Warden
N/A
11 months ago
Only way to track a product sent
Only way to track a product sent through their system is to dl app Not going to happen have an option to view my tracking information without forcing your app which I will now never dl onto me
Available on iOS and Android, the Shop app makes it easy to find and track the things you love, earn exclusive rewards, and discover the world's greatest brands.