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3.69
124 reviews
Great Rating
Based on 124 user experiences

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AI Review Summary Based on 124 reviews

Customers report that KyBoot shoes provide significant pain relief for foot, knee, hip, and back issues, often describing a comfortable "walking on air" sensation. Many users find the shoes durable and effective for conditions like plantar fasciitis, though some note durability issues with soles and uppers over time. Complaints center on expensive pricing, sizing challenges, restrictive return policies, and poor customer service responsiveness. The shoes are frequently praised for reducing impact and stabilizing joints, but some users find them heavy, stiff, or not stylish. Several reviews mention difficulty with exchanges and long shipping or refund delays.

What customers love
  • Pain relief
  • Comfortable walking
  • Effective for foot problems
  • Helpful for joint pain
Common concerns
  • Expensive pricing
  • Durability issues
  • Sizing challenges
  • Return policy restrictive

Last updated 2 months ago

M

High expectations

I have been wearing MBTs since about 2006 The quality of the MBTs has deteriorated in recent years so I decided to try kyBoot I received them around the middle of December and wanted to wear them for a few months before commenting My initial impression was that these shoes did not provide enough support especially around the arch My opinion of that has not changed I find that when I wear these shoes for long periods of time I m a nurse and spend lots of time on my feet that I am fatigued I end up changing my shoes midway through my shift because my feet hurt I tried putting my orthotic in the shoe but that made the shoe too tight and my heel kept popping out Since there is no insole to remove it makes it difficult to add an orthotic This is a problem for those of us who need the extra support due to plantar fasciitis On the positive side they look like they very well made shoes and also look like they will last for a pretty good while However for almost 400 they should last for a pretty good while I purchased two pair of kyBoot shoes I kept one pair and gave a pair as a gift The recipient did not like them and sent them back to kyBoot I m still waiting for the refund 3 weeks and counting I did get an email asking me if I would like to meet with a person who could better help me with sizing but that hasn t been my issue so I asked for a refund Bottom line I wouldn t buy these shoes again at half the price I ll keep looking for the shoes that help with plantar fasciitis that won t empty my pocketbook
R

These Santis boots are a Godsend for

These Santis boots are a Godsend for me I have severe neuropathy and I am very active these help lessen the cactus sock feel you get with neuropathy
J

Third time I ve ordered

Third time I ve ordered shipping time takes way too long has never arrived by promised date
J

frustrating

You are still showing a boot for over a year now that I want to purchase but never have my size- very frustrating
A

They did the right thing

My understanding is you can not return an item after 30 days from date of order My order wasn t even shipped for 2 weeks after the date of order due to website having the item in stock but they were not in stock Kybun was very helpful right up until I wanted to make a return I entered my email address and bam we could not find orders for the email address you entered so I emailed Kybun again Yep still waiting for a response and now I am 30 days past date of order I have a feeling I won t get one either or it will say so sorry you are past the 30 days so kiss your hard earned money good by Good news after a few more emails to to kybun they did the right thing and agreed to accept my return Thank you Carole at Kybun customer support
D

I m grateful for my Kyboot shoes

There s no doubt these shoes have made my life easier and walking much more comfortable but they don t fit as well as I d like In order to get the width I needed for my toes I have Morton s Neuroma I had to go up a half size That made the shoes more sloppy than I like Having said that at least I can walk without pain and I m grateful for my Kyboot shoes and will buy them again
W

Delivery Time Fails

If KyBoot wants to stay in the U S market it needs to step up its game with delivery Waiting 7 to 10 Days for shoes is unheard of - and detracts from the entire experience Overnight would be expected for 400 shoes but 3 days would be acceptable And I am referring to FREE shipping
B

I like the Kyboot and have 3

I like the Kyboot and have 3 pairs However I was surprised and somewhat annoyed to find out that Kyboot estimate a 2 year life but you cannot get the shoes re soled so you have to throw it away I do not appreciate the throw away culture especially for expensive leather shoes so I will not be buying them anymore
E

Zig-zag and straight stitching hurt

The zig-zag seams along the edge of the insole are rough against my skin I own the Gaya and didn t notice the roughness until it was broken in but since I wear socks with those it s not too bad BUT 3 summer shoes and sandals that I ordered have rough fabric which curled into my toes and rough stitching 1 with straight stitching and 2 with zig-zag stitching I really wanted these shoes to feel comfortable for this summer
J

I bought the sargans sand hiking shoes

I bought the sargans sand hiking shoes They are great on non challenging terrain Very comfortable to walk on paths and trails The also have surprisingly good grip on gravel paths The down side is that they are unstable on rough rocky terrains they tend to turn over due to the extra torque of very thick soles also my foot isn t held firmly and can move when my ankle turns over Also they are very heavy and bulky So some good points but not for serious hiking on rough uneven ground

About Shop

Walk-On-Air with the revolutionary Swiss kybun shoes (kyBoot) for men and women, and the kybun mats (kyBounder) for standing desks.

United States

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