Shopee

Shopee Reviews

72 Reviews and Ratings


shopee.com.my

Reviews

2.75

5-star

19.44%

4-star

15.28%

3-star

13.89%

2-star

23.61%

1-star

27.78%

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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.

Irfan Ahmed

N/A

1 year ago

The worst online app I ever come

The worst online app I ever come across It takes ages even to get verification codes and even after getting it won t work The most useless app If you are outside philipines ot thailand you can not order anything for your friends there

0

56Mariner

N/A

1 year ago

King of Scammmer online companies

Shopee is a typical Filipino Chinese Company they block all ways to stop us from writing a review if we request a refund from their Sellers for them sending us a product different than they advertise I have dealt with this site for over 12 years and can guarantee u that over 75 of their Sellers show us a product and ship us something different DON T BE FOOLED I AM WARNING U

0

New seller

N/A

1 year ago

Unresolved user s problem

Been contacting their customer service twice via Chat in shopee app unfortunately their CS is completely useless The problem that i had was only unable to change my shop url to a more reasonable name their CS given the steps to change it unfortunately there was nowhere to go based on the given guide lines By the time i get back to the Chat the chat was line terminated coz i was away for afew minutes then simply marked it as Solved I don t understand what kind of help is this if you can t even resolve the problem

0

Mr Meed

N/A

1 year ago

Stupid company

Stupid companyHow can I delete my acc if I can t even access it hell stupid customer service Like talking to a bot dick head

0

Y

N/A

1 year ago

Don t ever buy shopee gift card or cash

Don t ever buy shopee gift card or cash voucher Processing took more than one week Every time made enquiry kept saying will expedite but nothing has been done Terrible service

0

Kartika Ismail

N/A

1 year ago

Conspires with seller pk ti who sells

Conspires with seller pk ti who sells adult diapers Sent me much cheaper version pre-opened then resealed with staples of the purchased product of the same brand Upon receipt of returned product this fraudster lodged a dispute with Shopee saying the product s been opened Shopee happily held on to my funds seller got the trashy tampered product back leaving me the buyer with nothing but wasted time energy and frustrations Bye bye Shopee

0

Vignette Lines

N/A

1 year ago

Bad CS experience

Bought an item it came in terrible condition Sent back for a refund cuz it s not even safe to use anymore Seller sent back the item saying they will replace Fine But the replaced item is just the same product but them trying to fix it and failed Reached out to Shopee CS but their service is like dogwater Redirected to another page refill a form then AFK Even an autistic mentally damaged turtle with brain aneurysm has better communication capabilities than Shopee Not my first rodeo with shopee Many times I had tried to get a reasonable refund since an item was either unsafe for use or is damaged but then they die die don t wanna fix it or refund At times your item can even be cancelled because of logistics issue shopee Xpress

0

James Wong

N/A

1 year ago

Shopee s customer feedback

Been using Shopee for many years Overall I have love hate relationship with their platform There are many fake products and Shopee does not even bother about it Next will be customer service very poor and unprofessional Hard to get through them and of cos email will take days to reply Last but not least Shopee Express Delivery is a joke There are times the delivery took more than a week non-oversea products Delivery fare has been increased but the service is not getting any better Such a shame

0

Choo YC

N/A

1 year ago

Scam site

Bought an RM 800 desk it s broken asked for a return and no one came to pick it up Emailed them called them and kept saying someone would pick it up Ask me to fill another form and I filled And no replies Now the order status changed to complete and can t apply for another refund process Just avoid this platform at all costs This is not my first time experiencing this

0

SB

N/A

1 year ago

A platform run by morons

A platform run by morons The middle management have a power trip problem they think bullying the sellers makes their tiny parts big and strong They are massively second rate compared to Lazada and Lazada is also shockingly bad For any sellers remember you need your own website because you can t trust the moron staff on any other platform

0

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