Shopgoodwill Reviews

Shopgoodwill com knowingly and willingly sells CRAP

Shopgoodwill com knowingly and willingly sells many misrepresented untested aka BROKEN fake defected items Most items the sell have very little information or missing sizes or no inaccurate measurements or PHOTOS TAKEN TO INTENTIONALLY HIDE DEFECTS They are far worse than ebay And their terrible customer service adds insult to injury They look like great deals but trust me 75 or more of your experiences will end BADLY

The worst experience I have ever had

The worst experience I have ever had being online Buyer beware They do not disclose damage to items then will not take any responsibility whatsoever They want to profit from everything even Gideon Bibles which are FREE They sell on line The most for profit non profit on earth there is nothing Good about Goodwill

purchased a plastic model kit for 50

purchased a plastic model kit for 50 estimated shipping prior to bidding Once auction was complete Shipping suddenly went up an additional 10 Total additional costs for shipping and handling were 40 for a 2lb package what a ripoff when I inquired about the additional fees the seller told me too bad

I purchased the repurposed jewelry box

I purchased the repurposed jewelry box from Goodwill Blue Box It was supposed to buy a 2-get-1-free sale I only received the 2 boxes that I purchased I thought hey they made a mistake let me contact them That didn t turn out like I thought it would If you go to their website the email address listed there gets returned to the sender undeliverable Their Facebook page messenger gives you a different email address I m not sure if that address is valid as I haven t received any response after multiple attempts At this point I m counting it as a wash and will not be purchasing anything from them again

I purchased two JBL speakers for 1173

I purchased two JBL speakers for 1173 from Goodwill Easterseals Rocky Mountain I used PayPal set up a payment plan went back to the site and purchased On their end they charged the ENTIRE purchase to my account which I was not prepared for PayPal assured me the fault was with Shop Goodwill Rocky Mountain passed the buck to Goodwill of Orange County who handles the purchases They went back and forth blaming each other and finally decided not to help in ANY WAY

Item significantly not as described but they wanted me to pay return shipping

I purchased an antique coffee mill that arrived without the drawer The drawer was clearly pictured in the auction listing I asked them to send the drawer sent maybe half a dozen emails and was ignored I went to PayPal Goodwill eventually responded but said I could only have a refund if I returned the item at my own expense even though the error was 100 theirs I eventually got my money back from PayPal but be warned only pay these people with a credit card and go straight to the card company if you don t get what you paid for These people do NOT care about customer experience and will not go out of their way to make sure you are treated fairly

3 of 9 purchases ruined prior to shipping

I have made 9 purchases 3 of which were damaged during their packing prior to shipping to me Simply put items were significantly damaged compared to online listing and boxes were fine Damage to the point of ruining items is not acceptable and yet business as usual for them It s almost as if someone working there lost the bids and damaged them All attempts to contact have been forwarded to appropriate parties and never get replied to

Goodwill DOES NOT help people

Goodwill DOES NOT help people improve their lives as their rhetoric web site declare Prices for used items are outrageous you can t try anything on and God help you if you try to return anything They only give store-credit if you re lucky many items are suddenly not returnable when you try and you cannot shop return to any of their numerous branded stores only where you purchased the items Absolutely AWFUL They are taking advantage of the public Don t ruin your day by trying to deal with this horrific business