


Based on authentic user experiences
Cas M
6807 reviews
N/A
7 months ago
Do not purchase from this company Their product is poor quality and they are deceptive
Movie Hub advertises a projector valued at 474 The projector is poor quality and does not suit my needs I therefore tried to return it under their 30 Day Money Back Guarantee Their website further states To be eligible for a return your item must be in the same condition that you received it unworn or unused with tags and in its original packaging You ll also need the receipt or proof of purchase I can meet this criteria When I tried to return the projector they company declined saying After reviewing your request we regret to inform you that we are unable to offer a refund for your purchase As per our refund policy Unfortunately as this order does not meet those criteria we cannot proceed with a refund at this time Aside from the above on their website they do not provide their refund policy I believe they are FALSELY ADVERTISING EASY RETURNS when they do not Further they claim to be Gold Coast based The item shipped came from China and took longer than they advertise I ve tried to find an ABN linked to the company I can not Finally Reddit users concur this website and company are a scam
Cassie Delmornay
6807 reviews
N/A
7 months ago
scam company who ignore you to get a refund DO NOT USE
this company is a scam and they lie with false advertising Despite paying express shipping it took over 3 weeks to arrive and weeks for anyone to reply with broken English they are definitely not Aus based When trying to return it because it s a hunk of crap and a Chinese rip off version of a projector they ignored my many attempts and have not contacted me back The projector also can t even use the apps Netflix etc despite factory resetting and trouble shooting I have tried endless amounts of contacting for a return and refund as they advertise this to be easy and haven t heard back What a waste of 180 dollars DO NOT USE THEM I want my refund
Emily
6807 reviews
N/A
7 months ago
100 Scam company
100 Scam company Do not give refunds Once you ask for one you are completely ignored Have reported to the ACCC as they have no ABN on their website and do not answer their phone number
Mel
6807 reviews
N/A
7 months ago
DO NOT PURCHASE
DO NOT PURCHASE My order arrived after 16 days despite the misleading advertised 3 - 4 days express shipping The device does not work on either of our TVs one controller doesn t function at all and the battery covers won t reattach once removed After finally getting the device to load on my computer the games still wouldn t work Despite sending multiple emails requesting a refund all I receive are vague responses promising an update with no resolution in sight This company s customer service is as disappointing as their product Save yourself the frustration and AVOID this company at all costs
Bernadette
6807 reviews
N/A
7 months ago
- 5 experience
- 5 experience Received email to notify me that my order had been shipped on 4 12 24 Shipping is 5-8 days On 17 12 24 checked track trace and it had not moved Emailed the company to ask for an update They replied with another link to track the parcel but the status was still the same waiting for parcel to be picked up by the carrier the only thing that changed was the date to 17 12 24 I emailed again on 19 12 24 requesting an update on the parcel and an explanation for cause of the delay It is now 20 12 24 and the status of my parcel is still the same It was at this point in time that I decided to give up hoping for it to be delivered and just accepted that this company bit off more than they could handle and couldn t follow through with what they offered their customers They are still advertising hoping to lure in more suckers lol I wish I checked the reviews first prior to purchasing I m ok with parting with the money because I can make more and they obviously need it They also don t do refunds according to other unhappy customers who have written reviews here as well as accidentally on MoveHub so just not even going to bother
hayley
6807 reviews
N/A
7 months ago
Product has not arrived
Product has not arrived tracking is a joke Bastards
Georgia Ciano
6807 reviews
N/A
7 months ago
Scammers
Scammers Do NOT buy from this company
Tarryn
6807 reviews
N/A
7 months ago
SCAM
SCAM We ordered over 400 worth of products projectors for Christmas gifts and they never arrived Been emailing back and forth but they are not giving our refund and keep saying it s with management and not informing us about progress ORDERED IN EARLY NOV 2024 AND ITS NOW FEB 2025 They are scammers
customer
6807 reviews
N/A
7 months ago
Hope you are reading this before you get swindled
Hope you are reading this before you get scammed wait 22 days to play 40k games It finally comes and you can change your tv screen settings and turn the sound up the end Fully got hustled don t do the same thing please
Cj
6807 reviews
N/A
7 months ago
A Complete Scam Avoid MovieHub at All Costs
If I could give zero stars I would Actually even better MINUS 5 stars I purchased a projector from MovieHub less than a year ago used it three times and now it has become completely useless because it no longer supports Netflix or Disney No warning no update no solution just a dead overpriced paperweight The real insult MovieHub s customer service doesn t just suck it doesn t exist I ve reached out multiple times and all I ve received is radio silence Minimal responses when they feel like it with absolutely no fixes not even the bare minimum of acknowledging the issue just a send me a video - which I did and they ignored They are more than happy to take your money but vanish the moment you actually need support This is blatant fraud Selling a product that becomes non-functional in less than a year with zero after-sales support is absolutely deplorable If you re thinking of buying from MovieHub DON T They clearly have no interest in standing behind their products or helping their customers Save yourself the frustration and wasted money go elsewhere