Based on authentic user experiences
Roman S
6731 reviews
N/A
1 year ago
Sent me used cases instead of new
I ordered 30 pieces of Verizon Folio case for Galaxy Book in New condition on December 6th and delivered on December 8th 2020 Upon delivery it was noted that all 30 pieces had significant scratches and scuffs SimpleCell was contacted the same day and notified of the problem They asked for pictures which were provided and told me to wipe off the cases I notified them of the damage again and they refused to accept responsibility or provide a return shipping label They claim that the damage is not significant enough to warrant a prepaid shipping label I asked for a manager escalation and was called on the phone by someone who was extremely rude This person accused me of lying and said that there was nothing wrong with the product and I was making it all up They refuse to tell me the name of the person I spoke to but based on other reviews it was probably David Canada Jr I had to file a claim via my payment provider and got my full money back They also charge a PayPal fee surcharge during checkout which is prohibited by PayPal s user agreement TLDR Customer service is terrible escalate through your bank if you want your money back
Chris C
6731 reviews
N/A
1 year ago
Scam
Bought something from then it didn t work and then I contacted them twice now and they refuse to respond to anything don t buy from this company it s all just a scam
Aries Moon
6731 reviews
N/A
1 year ago
Worst customer service I have ever
Worst customer service I have ever received I will never purchase from this company again Beware of spending your money here They don t care about their customers
John
6731 reviews
N/A
1 year ago
I ordered a screen protector
I ordered a screen protector I accidentally dropped my phone about 2 feet and the protector popped off I contacted them and they said there was nothing they could do DO NOT BUY FROM THIS COMPANY Worst customer care ever
Nick Moradi
6731 reviews
N/A
1 year ago
Terrible customer service
Terrible customer service Bought a Note 10 from them and the phone will not accept or make calls Piece of junk from a piece of junk scam company Stay away
Sandy Cadwell
6731 reviews
N/A
1 year ago
So easy to order and next day delivered
Great customer service and quick delivery
Harold Goldstein
6731 reviews
N/A
1 year ago
Item arrived in 2 days after ordering
Item arrived in 2 days after ordering and was perfect
Nick Skelly
6731 reviews
N/A
1 year ago
I buy from their wholesale site
I buy from their wholesale site frequently The deals are better than anything else I have been able to find
Ahmet T
6731 reviews
N/A
1 year ago
Fast shipping and low price
Found a case for my phone while buying a open box nintendo switch Came fast and nicely packaged Recommended
Kurt Bender
6731 reviews
N/A
1 year ago
Awesome Experience
I traded in my old iPad Pro 12 9 inch 1st gen for a like new 6th gen and it was flawless I got a great deal Simple Cell was very accommodating and the process was seamless The new iPad I got was like-new condition however I don t think whoever had it before me ever even turned it on 5 5 thanks Simple Cell
