Smoochrings Reviews

Amazing

What can I say absolutely thrilled with our wedding rings great customer service the rep for Merseyside Pauline oh my god she is so lovely and absolutely great at her job makes you feel so comfortable and helps with picking your perfect ring i would definitely recommend

Returning business for our 10 year wedding anniversary

We originally ordered our wedding rings from smooch in 2008 for our 2009 wedding The service was amazing and our custom rings we took elements from two designs were perfect Over the years we have had the rings resized twice each smaller we have also had them cleaned without issue Tonight I have just ordered my eternity ring for our 10 wedding anniversary vow renewal and the service we have received was brilliant We would recommend smooch to anyone looking for that special ring

Stephen was a delight to deal met us in

Stephen was a delight to deal with he met us in person to discuss ideas and hand over some very valuable items Even when we ran into a problem with the rings not fitting together he went out of his way to immediately resolve the problem Thank you so much

Paulas visit

Paula came to visit yesterday Aug 1st her first appointment since lockdown She was understandably nervous as so many new rules had been applied She need not have worried she was so professional and friendly We re already married but both needed new rings WOW the choice and quality is fantastic you can add engraving or stones to any ring Luckily we knew what we wanted otherwise it would have been a day job Great to be able to choose in your own home with a lovely lady Shame we were unable to give her tea or coffee due to the rules Highly recommended

PAULINE IS THE BEST

My girlfriend uses Pauline for my engagement ring and was absolutely amazing with her making the process calming and enjoyable and showing her different rings and even wedding rings that would go with it for future to make sure it was the perfect ring I know Pauline personally and feel that she really encapsulated everything I could ever want in a ring I would recommend Pauline and smooch to everybody because their wide range of rings and abilities means they have the perfect ring for everyone I can not thank Pauline enough for everything she has done for us and will 100 go to her when we get round to doing our wedding rings because I know I can trust in Pauline and smooch to have the most perfect experience

Amazing experience

We had an amazing experience choosing our wedding rings The rep who came to visit us at home was fantastic and we didn t feel pressured to buy at any point I love the fact that we were able to make the rings personal to us by choosing the style we wanted and having them engraved The fact that they have been made specially for us makes them even more special Communication from Smooch has been brilliant throughout the process It was nice knowing the exact date the rings would arrive so we could ensure someone was a home Would definitely recommend

Wonderful Experience

We had bought my engagement ring from a high end High Street jewler and when returning to look at wedding bands the service was very poor After finding Smooch at a wedding fair we decided to give it a try Best decision we made Ash came to our home with a huge choice of bands He was friendly professional and made the whole experience feel personal to us We both found perfect wedding rings at a fantastic price without compromising on quality I would highly recommend smooch and will certainly be telling all my family and friends about the amazing service

Lost wedding ring

Lost my wedding ring yesterday sent email with just my name and address and within 30mins had replied to my email with my original order details and confirmed that it would not be a problem in replacing my wedding ring This morning I found my ring informed Smooch by email and within 15mins replied saying brill news that I had found my ring I can only thank there fantastic customer service And would highly recommend Smooch to any family and friends Thanks again for all your helpMartin