Sofafair Reviews

Love it

Fast shipping

Excellent communication

Excellent communication Set arrived in excellent condition Delivery company was professional Very Nicely done

Your price beat many other furniture

Your price beat many other furniture stores for the same item

AWFUL

AWFUL WONT RETURN PHONE CALLS OR EMAILS

Terrible

Terrible received wrong dining table Very difficult to contact No resolution so far

Poor customer service

I made four different purchases with this CompanyTheir stuff is very lovely But Their customer service so dam poor

This company fails to show what they

This company fails to show what they are really selling in the pictures and are deceiving on their comments of the pictures they show I looked up to buy a kitchen table and chairs set I believed it was taking me to the whole set I hit the button for a set to purchase and it showed a whole set To my surprise when it arrived there was only a table When I called their number which was almost impossible to find no one answered the phone when the delivery guys brought to my home late in the evening and I caught the mix up The delivery guy tried to reach someone and no one answered They were not very accommodating to their customers and pretty much brushed me off They said they were good doing it that way and wouldn t come and pick it up They told me I will have to figure out how to get it back to them and pay for the return The man who delivered it said he lived close to me and was on his way home that night They aren t a credible company or they would have tried to work with me

I ordered a glass curio cabinet

I ordered a glass curio cabinet first of all the shipping company that they use Estes are very unprofessional they didn t want to help me load it secondly when I got the cabinet home and started to put it together the glass was broke and then the wood area had a crack in it I reached out to the shipping company and they didn t want to do anything they told me to get in touch with Sofa Fair and when they emailed me they said how do we know it s broke I guess the picture wasn t enough they offered me 50 that I m still waiting on I believe it was put in the box broken because it was packed in foam and the foam was still in tact I had never ordered a piece of furniture online before and I don t think I will again especially from these guys The 50 that I was offered will have to go towards repair if I receive it Ordering online is a gamble