Solarcity Reviews

don t use this company unless your neighbors hate you or you plan on sending I m sorry gifts

We live in a noise ordinance area and at 8 am they woke me up after working 12 hrs and getting home at 5am Blasting music so loud I could hear the lyrics I asked them to turn it down so I couldn t hear it through my ear plugs and they didn t My husband went out asked nicer than me if they would turn it down and they did until he walked in the door and they turned it back up he again went out there and asked then to turn it down or we were calling the cops The install guys are rude and disrdisrespectful I will never use this company any sister company and will tell all my friends to not use this company I had roofers be quieter on my roof then these stoned jerks

Worst customer service

Worst customer service some uneducated staff at call centre named Aseem I said am not happy with the service can i talk to someone so i can get rid of the panels and the solar system That A H put me on hold for more than 20 minutes and he came back and said manager is busy and will call me back that call never came from the manager Please readers don t fall in their trap Worst service Am putting my house for sale and will tell the new owner not to take over the solar panel offer

Honestly I wish i had never signed up

Honestly I wish i had never signed up for them They started ther installation on my house in December 2018 and it s still not running as of the 30th April 2019 The worst customer service ever Go with Harrison s a friend of mine is an electrical inspector and he says they do good work and are easy to deal with

The other reviews say it all really

The other reviews say it all really over a year now of the battery not charging and turning itself off constant calls and emails and we are just ignored stay clear of this company it is not worth it We will be talking to a lawyer

Absolutely terrible service

Absolutely terrible service Hard to get hold off Any requests even slightly out of the ordinary results in months of silence All I wanted was the proposed solar panel layout for my roof so I could submit to the council for heritage home approval I was happy toPay for that Took a month for them to reply This has been going on for over a year now Currently paying for the panels but can t use them Extremely hard to get hold of anyone with any knowledge I was thinking of going to their offices and sitting at reception until someone with some skill in installation can come and speak to me that s got to be faster than their 0800 service Very very disappointing and extremely frustrating

False promises and lies to hook you up

We signed up 18 months ago and since then I took track of all the combined bills theirs and Ecotricty ones They hooked us promising big savings on yearly bases Since we are with them I can say that we pay roughly 40 more of what we used to pay with Pulse and no solar panels I think that this is a sort of scam and if anybody out there is in my same situation please get in touch as I would like to share legal cost to sue them

Completely awful

Completely awful these people are completely incompetent and can t handle the most basic of tasks Get very aggressive when things don t go their way too I sold a house and changed the contract to the new owner which was a nightmare nearly resulting in my power getting cut off multiple times i don t want their sub par services at my new property so have been hounded with aggressive emails and calls I can t state this enough THIS IS AN INCOMPETENT SMALL COMPANY BUY YOUR OWN PANELS INSTEAD

We have had several systems with

We have had several systems with solaracity and every one has been filled with Problems including delays No callbacks and charging for services we did not receive The most simple requests seem to be an impossible ask for them I am surprised that they are still in business -10 would be my rating