Solgaard Reviews

Solgaard - Sustainable Travel Gear for Global Citizens

3.58
141 reviews
Great Rating
Based on 141 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
C

The suitcase may be worth 5 stars but

The suitcase may be worth 5 stars but I ve not yet had occasion to actually use it so I can t comment on it It was easy to set the TSA locks to my combination and the case itself was well-packed for shipping and in good shape My only concern was with the shipping The tracking info was misleading and if it had not been for Fred s help I may not have received it Thank you Fred for your persistence and assistance I look forward to traveling with my new carry on case
E

Great response fast shipping

The carryon closet I ordered arrived quickly though the tracking info from UPS was slow to update not Solgaard s fault and all seems good there Looking forward to traveling with it in a few months A day after I placed the order I received an email offering a bigger discount which Solgaard honored right away by refunding the difference Impressive Thanks Solgaard and Alexandra specifically for the great customer service
J

My luggage broke by accident and the

My luggage broke by accident and the service was top notch they were supportive and helpful Great company and thanks to jay for being so responsive
C

Endeavor backpack wasn t for me

I bought an Endeavor backpack for use as a carryon I liked the concept of the closet to be able to pack clothes for a few days and have room for my laptop etc I thought this was going to be the solution to prevent having a work backpack and small carryon for short trips I ended up not loving the backpack like I expected I used the Endeavor for 4 trips that all included airline travel with this backpack as a carry on under the seat The concept of the closet within the backpack is great but it makes it impossible to fit a water bottle on either side of the backpack when in use After the first trip I stopped trying to maximize the closet because I found it difficult to get into the backpack and needed room for a water bottle inside the backpack One half of the chest strap came off after the second trip I noticed stitching at the zippered pocket was loose during the third trip and the stitching holding the ring in place came loose on the fourth trip For the cost of this backpack I expect it to wear better after two months of use On the positive Solgaard s customer service Lyza specifically has been great I shared my feedback and requested a refund because I was outside the return window and didn t want a replacement I was granted an exception for a return All communication was prompt and friendly
N

Long ship times large check in is huge

Ordered the large check in bag for a two week trip based on their recommendation When it arrived it was HUGE I stared at it for 3 1 2 weeks before accepting it was too large for me I was able to return only option - no exchange available Had to pay shipping expensive but at least I wasn t stuck with it Medium is a very reasonable size My only complaint is that it takes forever to receive the bag You better have 3 weeks before your trip even though my return only took 3 days Will review again to see if it works for this solo woman traveler
R

RESPONSIVE but may need to remind via another email

I am a first time purchaser of the Solgaard closet - carryon plus or large I used a coupon but a larger discount was in my email after I already made the purchase Kristine was very kind in applying the difference of the additional coupon It did take 48 hrs before I got a response but she took care of it and I m happy Thus the 4 star rating Looking forward to getting my suitcase
K

Lyza is a Gem

Lyza was very helpful and patient She is most excellent at customer care
A

Damaged luggage

I bought a set of luggage from Solgaard earlier this year only flown with it 2-3x so far the shell cracked in the large case and the carry on case dented They re still functional but the shell isn t unbreakable as it claims I inquired about it getting replaced and I should be receiving the new ones soon I like the products I also have a backpack from them that I had to replace due to the zipper becoming inoperable Response time could definitely be quicker as I m waiting days for replies at times but I eventually get it taken care of Overall a good company
C

Love the suitcases still waiting on the power pack

We received the 2 new suitcases within about a week and we love them We ordered a power pack at the same time and have not received it 3 weeks later The first one was actually not delivered to our PAC mail box as the delivery statement indicated I contacted Solgaard and they shipped a new one right away We have not received this one either and they are trying h to figure out what happened to the power pack I m not sure what is happening to the power packs but we won t have it in time for our trip Alexandra has been wonderful whenever I emailed her
R

Very impressed overall- get yourself a Solgaard

I m very impressed overall Just used it on a 2 week trip to Seoul and it performed great through airport subway and over uneven street surfaces Wheels roll so smooth and it s very ergonomically designed I love it and will recommend to friends It would be a good feature to add if the zippered non closet side had compression straps just like the closet side It can be a little tricky to tuck in the black liner when trying to close and latch it But no big deal there It took a while for me to figure out how to call customer service when my bag did not arrive so they lost a star for not having clear contact number as was mentioned in an earlier review As soon as I found the correct number 16468590898 customer service was right on it and my suitcase was shipped that dayI highly recommend the company s materials philosophy and quality construction Thank you for a great product

About Solgaard

Solgaard makes the best sustainable travel backpacks and smart suitcases. We create premium items like Lifepack®, The Carry-on Closet®, Solarbank®, and Anti-Theft Backpacks made with SHORE-TEX® Fabric. Free US shipping, 10 year warranty, and every item we sell pulls 5 lbs of ocean plastic.

United States

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Frequently Asked Questions

Solgaard is a brand dedicated to creating innovative, durable, and eco-conscious products for modern travelers and urban explorers. Its core philosophy merges intelligent, problem-solving design with a profound commitment to environmental responsibility. The company aims to solve practical issues like organization and protection of valuables while actively addressing ocean plastic pollution through its products and initiatives.

The ShelfPacking™ system is a patented organizational technology built into Solgaard's luggage line. It functions as a built-in shelving unit that transforms the packing and unpacking process. This system helps keep clothes organized, easily accessible, and wrinkle-free, enhancing travel efficiency and convenience.

Solgaard constructs its products with durability as a primary focus. Materials include aerospace-grade polycarbonate for hard-shell luggage, providing robust impact resistance. For soft goods like backpacks and daypacks, the brand utilizes high-density nylon and other resilient fabrics, ensuring longevity and performance for frequent use.

Shore-Tex™ is a proprietary material developed by Solgaard, woven from upcycled ocean-bound plastic. It is a cornerstone of the brand's sustainability mission. By incorporating Shore-Tex™ into products, Solgaard directly contributes to reducing plastic waste in oceans. The company quantifies this impact, often stating the equivalent number of plastic bottles removed from the environment for each product sold.

Each Solgaard purchase funds the collection and recycling of ocean-bound plastic. The company provides a specific metric, such as 'Ocean Plastic Removed,' associated with its products. This means customers directly participate in the cleanup effort, as their purchase supports the removal of a quantified amount of plastic waste, turning it into materials for durable goods.

About Solgaard

Solgaard: Redefining Sustainable Travel and Everyday Carry

Solgaard is a forward-thinking brand dedicated to creating innovative, durable, and eco-conscious products designed for the modern traveler and urban explorer. The company operates on a core philosophy that merges intelligent design with a profound commitment to environmental responsibility. At its heart, Solgaard seeks to solve practical problems—like organizing belongings and protecting valuables—while actively contributing to the solution for one of the planet's most pressing issues: ocean plastic pollution.

Core Product Lines and Innovative Design

The brand's portfolio is centered around high-performance luggage, backpacks, and everyday carry items, each featuring Solgaard's signature organizational technology. Key product categories include:

  • Luggage:Featuring the patented ShelfPacking™ system, a built-in shelving unit that transforms suitcase packing and unpacking, keeping clothes organized and wrinkle-free.
  • Backpacks and Daypacks:Engineered with numerous compartments, laptop sleeves, and often integrated with the same organizational features found in their larger luggage.
  • Accessories:Including tech organizers, toiletry kits, and other travel essentials designed for maximum utility.

Every product is built with durability in mind, utilizing robust materials like aerospace-grade polycarbonate for hard-shell luggage and high-density nylon for soft goods, ensuring longevity and resilience.

The Sustainability Mission: Shore-Tex™ and Beyond

Solgaard's environmental commitment is not an afterthought; it is integral to its business model. The brand's most notable initiative is the development and use of Shore-Tex™, a material woven from upcycled ocean-bound plastic. For every product sold, Solgaard funds the collection and recycling of the equivalent of a specific number of plastic bottles—often quantified in the "Ocean Plastic Removed" metric displayed with each item. This tangible impact allows customers to directly participate in the cleanup effort.

This mission extends to a broader ethos of creating products meant to last, thereby combating the culture of fast consumerism. The company also engages in partnerships with environmental organizations and is transparent about its supply chain and material sourcing.

Target Audience and Brand Experience

Solgaard appeals to a discerning customer base that values both form and function. This includes frequent travelers, digital nomads, professionals, and students who seek efficiency and organization without compromising on style or their ecological values. The website and product design reflect a clean, minimalist aesthetic that is both modern and timeless.

The online experience is streamlined and informative, with detailed product videos, specification lists, and customer reviews that highlight real-world use. The brand storytelling effectively communicates the dual benefit of purchasing a Solgaard product: acquiring a superior, problem-solving item while making a positive environmental impact.

Conclusion

Solgaard successfully positions itself at the intersection of innovation, design, and sustainability. It goes beyond merely selling travel gear by offering a cohesive system for organized living and a clear, actionable path for consumers to contribute to environmental stewardship. By turning ocean-bound plastic into premium, functional products, Solgaard provides a compelling proposition for the conscious consumer looking for gear that is as responsible as it is reliable.