Southernguaranteemoving Reviews

Similar situation as the rest

Same situation as most of the other reviews They upcharged a couple days before they showed up then again when the contractors showed up I had to get rid of a couple grand worth of stuff Late arrival past 30 days Broken items and lost boxes The customer service is bad Southern Guarantee contracted it out and then if and when you have issues you will be on your own to talk to the people they contract it out to who hardly picked up the phone in our experience

I would give 0 stars if I could

I would give 0 stars if I could We scheduled a move on a certain date and then without any notice the date was changed This happened 3 days before we were scheduled to move The supervisors were less than helpful and rude on the phone They explained that they couldn t refund us the 800 deposit even though they didn t do anything for us but cause additional stress Our dispatcher was very misleading and said everything necessary to get us to sign the paperwork making it seem as if they had our best interest in mind If you want an easy move do yourself a favor and choose someone else These people do not care about your time or money If you do choose to hire these people regardless of the multitude of negative reviews make sure you read their contract very carefully They aren t scared to screw you over

Worst service ever

Worst service ever Dont use this service Upon arrival to home they more than doubled the price The gentlemen movers said it happens all the time Business office then would not answer phone Kept deposit poor customer service DONT USE This Service

This is a SCAM

This is a SCAM They organize your move to another company and then take no responsibility for delays or damaged items Absolutely no communication unless you contact them and don t expect to ever hear from your move coordinator again Do NOT use them to move They will take your deposit and steal your money

CROOKS

CROOKS I was given a binding estimate but at pick up they tried to double the price Nothing that I was told during the estimate call was true After calling over and over I finally got someone to answer the phone The customer service person Sam became very aggressive when I pointed out everything that I had been lied to about She tried to use the non refundable deposit as leverage to force us to let them move our things at the new higher price

Stay Away from this Company

They will contract a small unprofessional company like WE pack Valines that company is arrogant and rude They will charge you almost double upon arrival or threaten to cancel your delivery They lost and broke half of my stuff After contacting them via Email I received a call from Mr Anthony explained the situation and was suppose to hear back from him Never called back We are gonna file a law suit

AWFUL EXPERIENCE

AWFUL EXPERIENCE Had a move scheduled for today and everything possible went wrong Was initially quoted 2300 dollars for a 1 bedroom apartment move agreed to this several months ago Quality assurance called the week before the move and recommended adding a little extra space bringing the total to 3000 Agreed to this to be safe Day of the move twas scheduled for a specific time of 11-3 and the movers did not show Eventually they called and quoted me 1000 above the the 3000 quoted earlier last week Had to cancel because the rate became to high and get none of my deposit back Completely scammed DO NOT USE THESE PEOPLE

They tried to scam me and my wife today

They tried to scam me and my wife today lol Soon as they said they won t take our credit card that right there for us was a because all they wanted was my bank account info dumb I mean as a consumer we should have the right and safety to use our credit card and not asks us savings account or checking FBI IS COMING FOR YOU SCAMMING F TARDS

Horrible horrible experience

Horrible horrible experience this company is a bunch of crooks they take your deposit with out even showing up then add on to your balance BEWARE they won t refund my money scam scam scam and make sure you read the fine print at the end of your contract everything was itemized on the phone then when they called there was only a few boxes on there recipe and no furniture was listed BEWARE