Spocket Reviews

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customer

2 years ago

Refund

I really do appreciate this chat support and Spencer have helped me a lot He is fast answering and very polite He is very competent and good at inform and answering questions I do recommend Spencer

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Tatyana

2 years ago

I had a payment issue to resolve in my

Lorna started my original process Even though this process took time their was follow through Robbie was there to confirm my refund Thanks plenty for your assistance

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Paul F

2 years ago

Fantastic customer support from Robbie at Spocket

I had a payment issue to resolve in my account Got Robbie a helpful hand to resolve the issue He gave me a professional solution also was patient with me and answered all my queries All issues were resolved after my chat with him I am very satisfied with the service from Spocket Tatyana

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Tomika Cross

2 years ago

No issues great

The customer support I received from Robbie at Spocket has been fantastic he takes in comments and replies incredibly well with great suggestions and also knows when something requires escalation Overall the Application is great and it does exactly as it says on the tin There are one or two issues but nothing major and they are more than happy to work with you to iron those out I would have no issues in recommending this application to others

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Michigan Costumes

2 years ago

Customer Support was on Point

Customer Support was on Point Robbie handled my confusions and questions and was able to clearly and concisely relay all the information to my questions and concerns He was very quick in response and you can t get better haste than that

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Roxie Allison

2 years ago

New to Spocket

I am the owner of a shop on shopify and new to using Spocket I had some issues with 2 of Spockets supplier Eleanor and Earl with Spocket s customer service were very helpful and patient with me They contacted both suppliers for me to find out what was going on as well as gave me helpful info deciphering the workings of the orders page I used the messenger box in order to communicate with them Overall my dealings with spocket are encouraging but we will see how it goes with the new suppliers

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Maina Mumbi

2 years ago

Account setting

I want to extend my heartfelt gratitude for your assistance in resolving my account issues Your expertise patience and commitment to finding a solution made the process smooth and stress-free I can t emphasize enough how pleased I am with the level of service you provided Not only did you solve my problem but you also ensured I understood each step of the process Please know that I will not hesitate to recommend you to others facing issues with their accounts Your professionalism and dedication are truly commendable Thank you once again Marriya Your help made all the difference

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Nick

2 years ago

works pretty well

I had a great chat with Lorena she was very helpful The biggest downside to this app is that there is not very many options for products I had to go through Aliexpress to get more otherwise I was limited to less than 1500 products on my store For the subscription pricing plans being what they are I would expect more from this app They don t even have an auto purchase option yet this should have been one of the first things they put in especially if I m paying 99 per month or more for some shops

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APL Lu-Ram

2 years ago

Spoke to Vash about my Big Cartel

Spoke to Vash about my Big Cartel Store Seems that I can t use Spoket nor join in supporting it s vendors bc I don t use Shopify or other 3rd party platforms I need to cancel my membership and Vash was kind to report future update will be communicated if this changes

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ChrisLyn Shopping

2 years ago

Thanks for your help Edrielle

Even though she couldn t solve the issue herself Edrielle was able to pinpoint the root cause of the problem I was having This enabled me to effectively communicate with a Shopify Expert precisely what I needed them to fix I d give it 4 5 stars if I could

Rated 3.58 out of 5 by 132 Happy Customers

Refund

I had a payment issue to resolve in my

Fantastic customer support from Robbie at Spocket

No issues great

Customer Support was on Point

New to Spocket

Account setting

works pretty well

Spoke to Vash about my Big Cartel

Thanks for your help Edrielle

About Spocket

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