Stanhopeinsurance Reviews

Don t Bother

Poor communication unhelpful staff inflexible attitude Very hard to renew with these people Sudden jump in premium bizarrely old fashioned approach to pay for policy renewal In short an outdated poorly managed company

Scammers collecting details

Promise of money you ll never receive and they will charge you 30 just to use their service

SCAM

When I signed up it definitely stated loans and a tax rebate I paid the 12p and the 30 quid fee was immediately taken There is no way my claim was processed in the 10 seconds it took to take my 12p I have screenshot shoots about a loan It went through on a loan comparison site Fake and a scam 19th July 2024 ResponseI will not be removing my review as you have tried twice to take 30 from my account last attempt was this morning I have screenshot to prove that this was for a loan etc you just hide you real agenda somewhere where it is not accessible when going through the form You need to contact the 3rd party that puts you forward if you are claiming that you are not a loan company

Scam company still waiting for my

Scam company still waiting for my refund they said they were going to do it last week and didn t They said week later they will refund it but they don t know when because there systems were down so they have to manually do it still waiting Please do not use this company they are scammers

On the 26th of July Stanhope row took

On the 26th of July Stanhope row took 30 from my account on the 14th of August they promised that I should receive a refund in 3 working days today is the 2nd of September I am still yet to receive my refund Whoever you are do not use their services as they will ignore you like nothing happened I am highly disappointed how I ve been treated it s totally unfair I hope the company gets closed down

Been trying to get through for ages and

Been trying to get through for ages and have not been able to get through

No help

I didn t realise what the service was misunderstanding or mis-advertising Asked to close my account and delete details due to GDPR Received this message Please contact HMRC and ask them to remove us as your agents Kind regards

We bought the all risk construction

We bought the all risk construction insurance for our house renovation There is a major problem in our new kitchen after our builder completed the work Stanhope did send an inspector to come He has written a report about it However since we submitted all the information they need 3rd November it has been almost a month We still haven t heard anything from them

Helpful and efficient

Helpful and efficient offering good advice and prompt service Can t comment on claims procedure as not yet used but as a broker I can heartily recommend Particular thanks to Vicky Pine for her expertise and friendly efficency