Stanhopeinsurance Reviews

Stanhope Insurance - Bespoke Insurance Brokers

stanhopeinsurance.co.uk
2.43
14 reviews
Poor Rating
Based on 14 user experiences

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Rated 2.43 out of 5 by 14 Happy Customers

35.7%
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64.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 14 reviews

Customer sentiment towards Stanhopeinsurance is sharply divided. While a minority of reviews praise efficient and knowledgeable service, the majority report negative experiences. Common complaints include unprofessional conduct, poor communication, and being labeled a scam. Many customers report issues with refunds and claim processing. The overall experience appears highly inconsistent depending on the specific interaction.

What customers love
  • Efficient claim handling
  • Expert knowledge
  • Quick processing
Common concerns
  • Scam tactics
  • No refund issued
  • High premium cost
  • Unprofessional behavior

Last updated 2 months ago

F

Helpful and efficient

Helpful and efficient offering good advice and prompt service Can t comment on claims procedure as not yet used but as a broker I can heartily recommend Particular thanks to Vicky Pine for her expertise and friendly efficency
L

Nothing too much trouble

Had a great experience with Stanhope on renovation insurance that was fiddly from the off and then had to be extended Faultless customer care throughout from Matthew at the beginning and then Emily Am delighted to remain a customer and can t imagine going anywhere else
J

Excellent customer service

Efficient proactive and impressive customer service Declan Broderick acting - commercially minded responsive and very knowledgeable re listed property cover
S

Stanhope Insurance is asuperb

Stanhope Insurance is a superb insurance broker and couldn t be more helpful Holly was extremely knowledgeable and talked me through everything in the clearest detail I was informed I was covered immediately whilst paperwork and payment was confirmed
E

Jewellery insurance following a

Jewellery insurance following a purchase from Tiffanys Declan was very professional throughout We needed cover quickly and he completed it very efficiently Highly recommended

About Stanhopeinsurance

Stanhope Insurance provide bespoke insurance for everything from high value and non-standard homes to jewellery and collections

United States

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