Steer Reviews

Thanks to Ruby Robin Claire at Slough

Thanks to Ruby Robin Claire at Slough for their friendly professional service Kept me up to date regularly good customer services

Review for Steer Worthing branch

Review for Steer Worthing branch Truly the most fantastic service start to finish 10 10After a relatively small ding in my car my insurer recommended a couple of nearby garages Steer was close by so I went for them Ben Mark the team went absolutely above beyond to help me out Big shout out in particular to Ben who really cared about me as the customer he took many concerned phone calls from me worked with all avenues to get my car back on the road The car insurer initially wanted to write off my car owing to it being quite old so not being worth as much to the insurer as it is to me Ben worked his magic with various parts suppliers the insurer to get the works valuation in the right place for the insurer to approve Ultimately meaning my beautiful little car is now back to it s sparkling best with no write off status it was absolutely down down to Ben the Steer team Thank you so much truly the best customer service I have received in a very long time Top marks Steer in times of high stress Ben the team made it feel so much less painful Keep doing what you are doing guys it doesn t go unnoticed

great communication - thank you

My company Tesla was recently in for repair and I was very impressed and appreciative for the communication and updates from Hannah Needham who let me know what was happening regularly without me ever needing to ask Great service and happy to have car back now

Great service from Slough

This was an insurance job on a Mitsubishi who no longer sell in the UK - presumably making it harder to source parts Anyway Steer at Slough kept us fully informed of the progress which included quite a delay because of a necessary part not being found in the UK Then hurrah they their supply chain magicked up the part and the repair was completed much sooner than expected Top marks to Ruby on the phone for regularly keeping us informed and Robin and Claire who delivered the car back to me in terrific condition

Amazing

Steer have gone above and beyond my expectations They have made the repair of my car so stress free and easy for me I was particularly impressed by the consistent communication with all the members of staff and the efficiency of booking my car in for the repair Steer organised collection and delivery of my care and The delivery drivers were so informative and professional- thank you My car was returned clean and valeted which was a lovely surprise I will definitely use steer slough again for any work I need and couldn t recommend them enough Thank you

I like the way that steer opcraerated the

I like the way that steer operated the procedure and took my vehicle Returned my vehicle as good as new The customer service was excellent and every time I phoned admittedly I had to wait for a little while cuz they were busy but they were very helpful Would use them again in a heartbeat Thank you still

excellent experience

excellent experience Kam who collected and dropped off my car for repaire was amazing and explained the process He went above and beyond what was expected Thanks

My contact Michael C kept me informed

My contact Michael C kept me informed and was efficient and polite All went very smoothly

Very professional and helpful team

Car repaired through insurance claim at Steer group Romford Balgores Motors Everyone on the team was extremely professional and helpful In particular Matt Charles who went out of his way to help me transfer everything including my 2 little girls in to the courtesy car The repairs were completed to a very high standard I would highly recommend them to friends family colleagues