


Based on authentic user experiences
Marshall
6732 reviews
N/A
11 months ago
Brilliant trade and purchase experience - these guys are real pros
Recently bought a Rolex from Subdial in part exchange for my IWC Negotiating via website and email was super easy Got a fair price for my watch which enabled me to make the purchase Ed and Rob were super clear on the process timelines and exchange Only took a couple of days to complete end to end But the big difference was the customer focus from responsive emails quotes payment and exceptional delivery with great packaging and even a high end watch box included These guys are real pros and care about the service they give and customer experience as well as the quality and condition of the watches they sell
CN
6732 reviews
N/A
11 months ago
First class service
As always a highly reputable dealer that focuses on delivering a first class experience in an honest and transparent fashion It caters very well for enthusiasts and I d much rather have a more personalised service with peace of mind The whole team at Subdial deserves a lot of credit for their work Thank you
Peter Gillam
6732 reviews
N/A
11 months ago
Fast trustworthy deal transacted at the best price
I first contacted Subdial on 4 September to sell my watch The price offered was far higher than any competitor I contacted Their courier accepted the watch on 5 September and I received the price as offered in my bank account three working days later Great communications and truly amazing customer service Absolutely first class faultless transaction Highly recommended
Thomas Seabourne
6732 reviews
N/A
11 months ago
First Luxury Watch
Recently purchased my first luxury watch from Subdial everything from the delivery to the the quality of the packaging where flawless Also included there own branded watch travel case which was a bonus One very happy customer will happily do more business in the future Tom
Dennis Anderson
6732 reviews
N/A
11 months ago
Great site for selling prestige watches
I wanted to sell my Rolex watch but the best offer was 3800 Through Subdial I was able to get 5400 after all costs They are a very professional company and handled the process very well They did their own photography and handled all enquiries including shipping the watch to the buyer Their web site is excellent I was delighted with the service provided by Karl and his team
H W
6732 reviews
N/A
11 months ago
Subdial is different class
I have just bought a watch from Rob at Subdial The experience was great Swift responses to questions An easy negotiation The watch arrived the next day exactly as shown on the photos Very well packaged in a watch roll Thank you to Rob and to Subdial for a great business model and top customer service
Jon Rana
6732 reviews
N/A
11 months ago
Super helpful
Super helpful flexible and understanding throughout the process They know the watch world and did the whole thing in as seamless way as you could hope
Marshall PIllay
6732 reviews
N/A
11 months ago
Continue to be impressed by Subdial
I had a very positive experience before and saw a great deal on their site Rob from the sales team was really helpful responded to my questions quickly and we closed negotiations within the day Watch was shipped to arrive a couple of days later and was a premium service Very well packed and professional Watch was fantastic exactly as detailed Highly recommended
Richard Cobbold
6732 reviews
N/A
11 months ago
Very efficient service and a fantastic
Very efficient service and a fantastic interactive website I was able to trade in my Omega for a reasonable price and get a lovely Rolex Datejust via courier and website seamlessly and at a great price Frequent updates on the process by email were also appreciated I can confidently recommend Subdial
Matt
6732 reviews
N/A
11 months ago
Service miles ahead of the rest Subdial is the only place to buy and sell preowned watches
Rob was brilliant from start to finish helping me navigate through my trade-in towards a couple of watches He went above and beyond to make sure I could get the trade done which culminated in a couple of amazing watches arriving in brilliant packaging exactly as described Subdial are a company that really care and are the only place I will buy and sell preowned watches in the future