Suncast Reviews

I purchased an outdoor storage box and the Warranty is useless

I purchased an outdoor storage box that claims to have a lifetime warranty After less than 18 months the metal framing inside the box rusted through The lifetime warranty doesn t cover weather conditions even though the box is designed to be utilized outside I recommend looking for another vendor for your outside storage needs

Purchased a Suncast backyard storage

Purchased a Suncast backyard storage box from Lowe s Didn t come installed Plastic panels were warped and couldn t snap into place They offer a number to call for help installing The person contacted just said return it I m a senior and can t understand why they sell such poor quality junk at Lowe s Terribly disappointed bill

Missing Parts No replacements Unanswered calls

I bought 2 sheds and each one was missing metal roof hinges Waited 2 hours for a call back and was on hold 30 min Kept calling back and got a message experiencing high call volume call again Started reading online reviews and found out my experience is common I decided I would just order replacement parts They declined two different cards I think they are shipping without hinges and out of replacements Pretty sleazy

BMS4780 Stow-Away Horizontal Shed

The Suncast horizontal storage 4 x 6 shed is worst product and their customer service is just as poor Their documentation stays to be level on concrete or wood Followed instructions perfectly level Door and lid latch not aligned Their director want to correct by adding shim as this causes the product not to be level They do not stand behind their warranty for a product 5 days old I would not recommend Suncast to anyone Buy lifetime better customer service

Brand news hosemobile cart leaked from

Brand news hosemobile cart leaked from new When reported to Suncast they responded by sending parts and an 8 step process to replace their faulty parts No replacement or store credit was offered Poor quality product backed up by lousy support Never again

Terrible shed

This suncast tremont storage shed is a total nightmare-DO NOT BUY ONE This shed is falling apart and it is only one year old It is extremely flimsy and has approximately zero security I will need to build a wood frame at considerable time and materials or this thing will fall over soon For the extra money and effort I could build a wood frame shed with metal siding for -2000 that structure could last 50 years or more Please do yourself a favor don t buy this shed NEGATIVE TEN STAR RATING Look up plastic shed nightmare on utube before going within 20 feet of a tremont shed

Fails to honors Warranty - how shameful

Hinges came apart were attached to lids Suncast blames ME for faulty install please I could shed from scratch I can build a deckbox I contacted SUncast and had pictures and wanted a warranty replacement IMMEDIATELY they blamed me for improper assembly and refused to have their quality engineer call to explain this Complaints to BBB and NYS Consumer Protection met with the same feedback by company stating Consumer is to blame and not Suncast

Deck box that I bought at Costco

Deck box that I bought at Costco stopped working and the door would not stay open anymore Hinge plungers were super cheap and claimed 10 years of use and demanded I have a receipt in order to get some new plungers Highly recommended