Sunlightair Reviews

Looks like a cheap flight

Sunlight Airlines has owed me money for six months they canceled a flight in February and they have not refunded my money at any time nor have they given me any type of solution just scammers and liars do not buy flights with this company

Worst Airline Ever

Looks like a cheap flight And then add so many charges on far more than Ryanair that it becomes unrealistically expensive Didn t bother to even book Then saw the reviews and glad I checked first

This is by far the worst airline I ve

By all means DO NOT book with this atrocious airline If I have known they will f d us over with unreasonable flight changes I wouldn t book with them I opted to get a refund instead It s been 7 months and still no refund I have emailed the refunds team multiple times but NO replies What a joke of an airline I ll give them a fat O if I could

Worst airline I know

This is by far the worst airline I ve ever experienced Our flight 2R601 from Clark to Busuanga on September 25 2024 was nothing but a string of delays What was supposed to be a relaxing vacation especially since it was our anniversary turned into a stressful ordeal First they unexpectedly changed our departure from Manila to Clark without offering any complimentary transportation rebooking options or even the possibility of a refund Now that we re finally at Clark the flight has been delayed again Originally our departure was scheduled for 1 20 PM with an expected arrival in Busuanga at 2 40 PM However this was pushed to a 3 20 PM departure and a 4 40 PM arrival Yet despite the plane arriving at 3 PM there was another delay This vacation was supposed to be our time to relax but instead this airline has caused nothing but frustration They have no regard for their passengers time or effort We ve wasted an entire day which should ve been spent relaxing at our hotel because of their numerous delays This airline has been a huge disappointment

I had a flight delayed by most of the

Worst airline I know even worse than Ryanair or wizz air 2 5 hrs delay on the way to Siargao from Cebu without anyone knowing why Then on the way back we were already in the air then the plane had to turn back and land again because of a problem with the oil filter Took hours before anyone let us know what was gonna happen and what other possibilities there were to get to Cebu The staff kept insisting they could not do anything for us if 3 hrs had not passed yet because that is the legal waiting period before they are obliged to rebook us Aside from this terrible experience there are other things very wrong with this boutique airline When you are ordering tickets on their website the prices keep changing When you proceed to payment rhey offer only intermediary payment options which add an extra 250 pesos to your order You cannot simply use your card you are obliged to pay the extra payment fee

Worst airline

I had a flight delayed by most of the day which would ruin my trip so I asked if I could cancel and refund my flight The ground staff told me I could so i cancelled and booked another flight It has almost been 6 months and I still haven t received my refund In fact I just received an email trying to dissuade me my refund

Extremely Disappointed

Worst airline constantly changed the flight times and gate ultimately leaded to me missing the flight The airline refused to take responsibility worst experience ever

Bad airline don t book

We was scheduled to fly with this airline to catch a connecting flight but when we arrived at the airport were told my flight was delayed by 3 hours without any prior notice This delay caused us to miss our next flight and We were not the only one Despite there being another flight at a similar time the airline offered no solutions We had to pay for a last-minute flight way way way more expensive than our original ticket The airline promised a refund within 3 months but it s been 5 months with no refund or compensation While the amount wasn t large the lack of responsibility and care is unacceptable This experience shows the airline s complete disregard for its passengers

This is really inconvenient

Shameful airline hours of delay without any notification The employee of this airline are just having a laugh with the security at Coron airport instead of informing their customers passengers Once in the airplane it s ridiculously rather took a bike then get on this airplane ever again Most expensive ticket in 4 weeks Philippines worst experience