Based on authentic user experiences
Katja A
6737 reviews
N/A
11 months ago
I ordered a book from Suomalainen kirja
I ordered a book from Suomalainen kirja kauppa in the summer and it arrived two months later Asiakaspalvelu was abrupt and unapologetic when I contacted them after a month It would have been faster to order from abroad Now again I ordered and paid for a pile of books for Christmas presents well ahead in November and now two days before Christmas part of my order hasn t been even collected to be sent And these are all ready paid for a month prior and supposed to have short delivery times The last time I will waste my money ordering from here again
Oksana Vusyk
6737 reviews
N/A
11 months ago
Pretty smooth but needs improvement
I ordered several books in Finnish and in Swedish in this online bookstore from abroad to Germany In general everything went smoothly but there were several moment I d like the company to improve After the order I received a confirmation email with a surprise it said that the order could be split into several parcels because some of the books may require more time to wait I wanted to change this but the support said this was impossible On the website the books that were dispatched and those that were still on hold were not displayed correctly - only the first parcel was displayed as sent the rest progress was not displayed Actually the Finnish books were delivered pretty fast it took a couple of days but the Swedish books were delivered one by one and it took about 2 months to get them all I suppose the Swedish ones were ordered from Swedish bookstores that s why I had to wait Still I received emails with tracking ID accurately and anytime I had any questions the support answered me in 2-3 working days The books were delivered safe and sound and the delivery costs were charged only once nothing to complain about I would order here in the future because of the international delivery and the vast range of books available Still I would not order books in other languages than Finnish here
Diana K
6737 reviews
N/A
11 months ago
I order from Suomalainen Kirjakauppa
I order from Suomalainen Kirjakauppa about once a month Great selection little too expensive though But in Finland it hard to find a lot cheaper books If you order from here you should check before you order that how long it takes with each book to come to you You can see it below each book in checkout Actually I think you can see it in the book s page too So it shouldn t come as a surprise if they take longer to get to you if you just use your eyes All in all a great place to buy books online It does hurt sometimes because some of the books are so expensive
