Stockmann Reviews

Super bad customer service

Super bad customer service never answered calls and took almost a week to get an email reply from them Seems like customer service doesn t work at all Ordering via Budbee but can t return very bad and inconvenient service

It is impossible to resolve any

It is impossible to resolve any disputes with this retailer Bought an item from the webshop back in January and have been trying to return it since 17th of May Wrote to Stockmann com a week ago and haven t heard anything back for a week Customer service in Estonia is just as bad-extremely slow and dismissive as soon as you try to return an item Avoid this retailer at all costs

Stockmann sent used shoes

I ordered Lloyd shoes from Stockmann Hullut P iv t only to notice that right shoe had been used and has fold marks while the left one is good Since the right size is sold out on their website I have to return it and will have wasted time with no shoes Don t you people check the product s state before you send them out

Terrible support

Terrible support service and unreliable delivery in Helsinki I ordered a birthday gift which instead of claimed 1-4 days of delivery took 8 days Upon asking support what was going on they only managed to respond after 20 days with a lame sorry not sorry excuse

No packaging

Expensive handpag came with no protective packaging - no box nor dust bag

All good

All good I don t understand why other complains

Stockmann is a ok department store that

Stockmann is a ok department store that offers a wide variety of products and excellent customer service Their online store app is well-organized and easy to navigate making it ok to shop there The staff are always helpful and willing to answer any questions which is a huge plus Overall I would recommend checking out Stockmann

Always super friendly staff

Always super friendly staff It is nice to have a luxurious experience when shopping