


Stockmann - verkkokaupassa ja tavarataloissa | Stockmann
Based on authentic user experiences
tahere Josefi Tyra Josef
6737 reviews
N/A
9 months ago
Sellers
Old seller are so angry with costumes I asked something the seller in kids area the seller glared at me an answered have broken my day with that customer service in stockman
Welling Ilari
6737 reviews
N/A
9 months ago
Regularly does not have stock after ordering
Ordered from the Stockmann sales but as has become all too familiar after a week of not even attempting to process my order they cancelled it saying there was no stock This has happened as often to me as successful orders with this being the eighth and last time Their in store experience is ok but I would advise against ordering online if you don t like to be regularly disappointed
Huyen
6737 reviews
N/A
9 months ago
Super bad customer service
Super bad customer service never answered calls and took almost a week to get an email reply from them Seems like customer service doesn t work at all Ordering via Budbee but can t return very bad and inconvenient service
Happy Customer
6737 reviews
N/A
9 months ago
It is impossible to resolve any
It is impossible to resolve any disputes with this retailer Bought an item from the webshop back in January and have been trying to return it since 17th of May Wrote to Stockmann com a week ago and haven t heard anything back for a week Customer service in Estonia is just as bad-extremely slow and dismissive as soon as you try to return an item Avoid this retailer at all costs
Merih Arikk k
6737 reviews
N/A
9 months ago
Stockmann sent used shoes
I ordered Lloyd shoes from Stockmann Hullut P iv t only to notice that right shoe had been used and has fold marks while the left one is good Since the right size is sold out on their website I have to return it and will have wasted time with no shoes Don t you people check the product s state before you send them out
O K
6737 reviews
N/A
9 months ago
Terrible support
Terrible support service and unreliable delivery in Helsinki I ordered a birthday gift which instead of claimed 1-4 days of delivery took 8 days Upon asking support what was going on they only managed to respond after 20 days with a lame sorry not sorry excuse
Karl Veskus
6737 reviews
N/A
9 months ago
No packaging
Expensive handpag came with no protective packaging - no box nor dust bag
Laura
6737 reviews
N/A
9 months ago
All good
All good I don t understand why other complains
Mikko M
6737 reviews
N/A
9 months ago
Stockmann is a ok department store that
Stockmann is a ok department store that offers a wide variety of products and excellent customer service Their online store app is well-organized and easy to navigate making it ok to shop there The staff are always helpful and willing to answer any questions which is a huge plus Overall I would recommend checking out Stockmann
Emma J
6737 reviews
N/A
9 months ago
Always super friendly staff
Always super friendly staff It is nice to have a luxurious experience when shopping