Sustainable Reviews

Sustainable co za Eco and Renewable Solutions Online

4.07
92 reviews
Great Rating
Based on 92 user experiences

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AI Review Summary Based on 92 reviews

Overall customer experience is overwhelmingly positive, with many praising the company's excellent service, professionalism, and helpful staff. Delivery is frequently described as prompt, timeous, and efficient, often with excellent communication and status updates. The product range is considered great, with products generally arriving as advertised, undamaged, and of good quality. However, a significant minority of customers report serious issues, including incorrect or incomplete deliveries, poor technical support, and unexpectedly increased costs after payment. Delivery problems, including long delays, courier issues, and broken items upon arrival, are a recurring complaint. The returns policy and responsibility for damaged goods are questioned in some negative reviews. While many find the website user-friendly and the pricing competitive, some criticize stock availability updates and the checkout process. Overall satisfaction is high for most, with customers highly recommending the company for its service and product quality, though logistical and support failures cause severe dissatisfaction for others.

What customers love
  • Good product quality and range
  • User-friendly website and competitive pricing
Common concerns
  • Incorrect or incomplete item deliveries
  • Stock availability issues and website glitches

Last updated 4 months ago

L

Received what I ordered

Great product fantastic service
G

Great

Received what I ordered thanks
C

Big up

Great efficient and professional service
A

good turn around

Good purchase experience and speedy delivery Well done
T

super service i like that you assist

super service i like that you assist your customer in choosing correct combinations
M

Thank you

The delivery took slightly longer than expected but everything went seamless
C

Convenient

Prompt service Goods ordered correct Friendly helpful and supportive staff Positive experience to deal with Sustainable Competitive pricing Good quality products
M

Perfect service

Delivery was very prompt Item shipped that morning after order placed then delivered to door early the next morning Item was well packaged
A

We were very pleased with the product

Thank you exactly what i order and in good time
L

Fast efficient and friendly service

Convenient easy to use great price and trouble free delivery

About Sustainable

South Africa s favourite Eco Store Browse online for all renewable and sustainable energy solutions from small DIY kits to complete energy systems for home and business owners Sustainable co za - eco friendly shopping since 2002

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