Swapzone Reviews

Instant cryptocurrency exchange aggregator - Swap crypto with the Lowest Fees

3.75
103 reviews
Great Rating
Based on 103 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 103 reviews

Swapzone receives overwhelmingly positive feedback for speed, ease of use, and reliability, with users highlighting fast exchanges, low costs, and helpful support. Some negative reviews cite incorrect amounts, delayed transactions, and poor customer communication, though these are isolated. The platform is frequently described as simple, quick, and trustworthy for crypto swaps.

What customers love
  • Fast exchange speed
  • Low transaction fees
  • Simple interface
Common concerns
  • Incorrect amounts sent
  • Delayed processing
  • High fees
  • Mislabeled coins

Last updated 3 days ago

V

The bad rating is not toward SWAPZONE

SWFT are thieves The bad rating is not toward SWAPZONE as they generally provide excellent service but some of the exchange platforms they list to make swaps are a bunch of thieves I selected the SWFT exchange platform to make a swap as their initial offering for my swap was for 3 600 coins I chose the floating rate as I knew the price was dropping As I clicked to proceed with the swap the price dropped even further in my favor and I noticed that I would now receive 3 614 from SWFT The price kept dropping further in my favor while I clicked to send SWFT the funds Now it showed that I would receive 3 636 coins The price never increased I received my coins right away yet I received only 3 576 coins The price never floated upwards to reflect that amount it only went downwards very disappointed and you feel you were robbed Yes the exchange is instant direct and secure but their offerings are LIES Never using SWFT again they can t be trusted This is why the space needs to be regulated 62e701148fa081001206b918B25E2397515C0A5721D8568F397B0AB04361E1B10FE824157AEF7087ED7F384CI m familiar with floating price and the response is always blamed on the floating price However if you note the transaction was filled at 10 30 pm UTC and a deeper look would show that the coin received never increased or floated higher to a price of 39 within that time Can you share the exchange platform that SWFT uses to get their pricing I ve checked a few and none show a spike to 39 up to an hour prior to being filled
M

Only 10 68 instead of 10 81 XMR have

Only 10 68 instead of 10 81 XMR have been received Guardian secretly took a commition
G

Transaction fees too high

Transaction fees0 00005 BTC 28 4 sat vB overpaying by 270 For a small LTC2BTC transaction the miner fee was choose aprox 2 3 28 4sat b when the higher fee was 10sat bupdate I will not provide the id here since I like to keep my transactions id private but I wrote you on the chat websiteupdate 2 they cannot do Sh t since the site that do the swap was ChangeHero anyway final conclusion experience horribleupdate3 the answer that you give me in update 2 is a big BS is not about the amount of bitcoin that I get is about the miner fee that the website choose to send me that bitcoin Transaction fees 0 00005 BTC 28 4 sat vB overpaying by 270 update 4 your answer from update 3 do not have any relevance with the problem that I had 1start for this website because the miner fee management is very bad
M

This is a scam service

This is a scam service On 13 02 2022 I wanted to create an exchange of 60 AVAX to ETH but by mistake I created an exchange of 6 AVAX to ETH and made a deposit of 60 AVAX My transaction was not completed and the money was not returned either When I contacted the support service they provided me with a hash for BTC and said that my exchange was successfully completed although my exchange was for ETH As I later understood from their words these guys completed someone else s exchange for my money and are now trying in every possible way to leave from returning my funds to me It s been a long time and I still haven t received my money At first they just ignored me then they asked for a video from my wallet I provided them with everything that was necessary but they still have not returned my money to me and every day they say that they are allegedly trying to figure something out
C

Transaction took more than two hours

Transaction took more than two hours longer than stated and I ended up with more than 5 less than expected LetsExchange is the only swap site that I will be CERTAIN to never use again
P

5 hour s after having to go through

5 hour s after having to go through KYC due to NON-InstantSwap s polices that allow them to bully you around and make you jump through hoops several times and then to complete you have to solve their broken device switching tech to move from your secure desktop to your unsecure cell phone Makes no sense being forced to expose data to comply with data privacy
T

NEVER DEPOSIT TON

NEVER DEPOSIT TON all the liquidity providers require a memo but swapzone will not tell you so you make a deposit and will never be received then you have to contact and wait for DAYS and whenever they want they finish the exchange at the current rate not the rate when you paid following all the instructions of swapzone so their website have mistakes and dont work as it should and they are not
S

They sent less amount than excepted

CHANGELLY They sent less amount than excepted ID 65f9ccda90dd36da0c6e3f02
J

They have accepted the funds and Order ID 65e6349ac857dee16dc35880have

They have accepted the funds and have not credited them Customer service only answers WAIT FOR UPDATE other questions are just ignored As far as I understand they are scammers because a decent company cannot ignore customer questions Order ID 65e6349ac857dee16dc35880
C

total con with ridiculous fees

total con with ridiculous fees

About Swapzone

Swapzone is a crypto exchange aggregator that helps users to find the best Bitcoin exchange rate and compare swap crypto exchange rates among 15+ services. Exchange any coin or token instantly.

United States

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