Sweethomecollection Reviews

Worst company I have ever seen for

Worst company I have ever seen for customer service They claim my bedding has shipped even though UPS has no record of the package Sweet Home does not reply and Amazon will not give me a refund because Sweet Home claims the bedding is en route Do Not work with this scamming company

False promises and poor service

They sold me an item promised a delivery time frame and sent me an email saying it had been shipped only to tell me it was out of stock when I emailed them to find out why I couldn t track my package with the FedEx tracking number they provided I wonder when they would have notified me it was out of stock had I not followed up

This company is a SCAM they will not

This company is a SCAM they will not send you the product you purchase they will print the shipping label so that you can t ask for a refund or return and then never ship the items you paid for I will have to get my bank to cancel the transaction after 2 months of waiting for the comforter to ship Their support team will not respond to emails or phone calls Worst company out there Save your money and your time and don t buy from sweet home collection

This company doesn t appear legit

This company doesn t appear legit Read their customer reviews of products they tend to all sound the same and have to be bogus The website has a lot of errors and spelling issues and they don t reply to customers or even verify orders Super shady Super shady I canceled my orders right away after I saw the website more clearly So glad I caught it right away

DO NOT BUY ANYTHING FROM SWEET HOME

DO NOT BUY ANYTHING FROM SWEET HOME COLLECTION I had ordered King sheets in December and they sent me Queen sheets I returned the Queen sheets with a copy of their invoice slip and wrote that they sent me the wrong sheets and please send me King sheets or credit my charge card In January I notified them again and Customer Service stated that they never received my returned sheets In order to credit my account they would need my tracking number With all the after Christmas cleaning I must have thrown out the post office tracking receipt They did not believe me and now I am out a set of sheets or a credit because of their mistake in sending me the wrong sized sheets One would think this company would believe and honor their customers instead of losing more customers

Wont give me a refund

I purchased a shower set that was not correct My contractor told me immediately I sent it back with their label and they state they can not find it because their warehouse is a mess They will not send me back the 419 00 that I spent It is December and I sent this item back in early October

DO NOT BUY ANYTHING HERE

DO NOT BUY ANYTHING HERE Total scam I purchased some bathroom faucets here after receiving them I realized they were way bigger than listed on their site and would not work for the bathrooms I ve attempted to return these but it is impossible to get a response They keep messaging me the American warehouse is having issues I don t really care Just send me a return label Also won t give me any instructions on how to make a return won t answer any emails and won t answer phone The return policy on their site is a total lie and the product I received weren t correct I m now out money for 3 faucets that weren t the right size

The worst customer service possible

I bought a bathtub from them and the tracking app didn t work I called the phone number and someone who spoke very little English answered hello and kept apologizing without being able to helping me and there was no one else to talk to I was told I would get email confirmation about when I would receive the tub I never did I finally asked for a refund and one month later I still haven t received it It is by far the worst customer service