AI Review Summary
Based on 121 reviews
Reviews highlight helpful and patient customer service representatives, smooth platform functionality, and positive educational guidance. Some users note expensive fees and encountered issues with withdrawals and account access. Overall, experiences are mixed, with appreciation for support but frustration over costs and restrictions.
What customers love
- Helpful customer service
- Educational guidance
- Smooth platform
- Fast deposits
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Common concerns
- Expensive pricing
- Slow withdrawals
- Account access issues
- High-pressure sales
- null
Last updated 1 week ago
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Liam George
excellent customer service Over the last few weeks I ve had several phone calls with John Copper from SydneyFX They are people who understand the market and know what they are talking about They are a community that are looking to better peoples lives with all the useful knowledgeable information they pass over They are generous with their time and are always willing to help Besides for their excellent customer service the platform provides each client with an efficient way to trade crypto and forex It s an easy-to-use efficient platform including a live chat feature that can be of benefit to everyone Overall I ve had a great experience working with SydneyFX many thanks
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Gavin Pell
highly recommend
highly recommend I have joined SydneyFX several years ago and I have only good things to say I decided to come on here and share my experience for others to benefit from this amazing broker They have done me only good from the day I started doing business with them I have recommended SydneyFX to several of my friends and each one has given me good feedback My account manager for a while now has been Sean Kean and he has truly been such a big help I cannot complain I want to thank SydneyFX for being bringing such a big light to my life
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Luke Robbins
organized and efiicient company
organized and efiicient company It has been a pleasure working with Alex Novav from SydneyFX He has been so generous in helping set up my account for the first time and so much more There are a lot of things that go in to starting your first trade and working with SydneyFX they know to simplify that for their clients They work in a very efficient and organized manner Mr Novac has a gift for simplifying hard topics that seems intricate at first He breaks everything down and makes sure you know what you re stepping into Thank you to SydneyFX for all that you do
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Kieran Rowe
a great help
a great help It has been a great honor that Daniel Russo has been assigned as my account manager I m fairly new to the trading world and have just recently joined SydneyFX family Mr Russo has been a great help to me He has been so kind in answering all my questions and guiding me slowly into my first transaction I couldn t appreciate him more Thank you to SydneyFX for building a beautiful and successful company
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Greg Millington
Its Going To Be A Good Ride
I started trading with SydneyFX after being scammed by a few other firms I won t name them but I ve learned there are companies out there that only want to take advantage of you After doing some research I found SydneyFX and was impressed by all the positive reviews My first call with Sean Kean was really helpful and I felt comfortable right away There was no pressure to make any moves and I liked how they treated me as a client After just one conversation I felt confident I was in the right place I m hopeful this will be a good decision and so far everything looks promising Big thanks to SydneyFX and Sean Kean
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Jessica Barlow
Very Helpful
Very Helpful Ron Silver has been so helpful to me through this process Being that I am not very tech savvy he made sure to walk me through the account setup He worked with me in a very professional and efficient manner When I requested a withdrawal it happened quickly and easily with no complications I ve heard incidents with other companies that as soon as a withdrawal is requested things tend to go wrong and clients lose their money With SydneyFX this was not an issue and other than that I have been very satisfied trading with them and I have no complaints Thank you to SydneyFX
M
Mark Tasker
Supportive and Professional Friend
I was looking for someone to lean on and to invest with closed eyes for many years and I finally found Daniel Ackerman I was sceptical because of the promises companies generally make but I finally found SydneyFX They helped me find the best broker for me and my friends They have a whole team behind them and they re good at what they do They have an amazing team that is quick to respond and give you professional education for trading If you re looking to for a broker try this firm - you wont regret it
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Denis Bridge
Highly recommend
I had an amazing experience working with Danny Green from SydneyFX He is professional and an expert in all topics related to trading He was able to answer my questions with detail and proficiency By the end of each phone call I felt satisfied with all the answers provided I am super satisfied with SydneyFX and I highly recommend it to anyone looking to broaden their understanding of trades
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Dorothy
Oscar Bloom is the complete professional
Oscar Bloom helped me through the signing up process with complete professionalism and sound business acumen Being elderly I needed a lot of help and this was given with patience and understanding He also has a sense of humour which aided the journey into the unknown territory of investments for me I completely trust Oscar and I can highly recommend him Thank you so much Oscar
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Gill Evans
Great service
Liam White was super helpful and understanding in each phone call we had He was open to answer all my questions with utmost detail and patience Something that personally really matters to me is how they treat me I felt like he truly clarified certain topics for me and gave me a better understanding I appreciate it thank you to SydneyFX