AI Review Summary
Based on 121 reviews
Reviews highlight helpful and patient customer service representatives, smooth platform functionality, and positive educational guidance. Some users note expensive fees and encountered issues with withdrawals and account access. Overall, experiences are mixed, with appreciation for support but frustration over costs and restrictions.
What customers love
- Helpful customer service
- Educational guidance
- Smooth platform
- Fast deposits
- null
Common concerns
- Expensive pricing
- Slow withdrawals
- Account access issues
- High-pressure sales
- null
Last updated 1 week ago
K
Keith O Brien
They will not let you take your money out They will show you how it works by putting a credit on your account telling you it is not a loan but when you say you wish to take your monies out they tell you that you have to replace the credit with your money before you can take your money out Do not trust they are scammers I have been trying to get my money out for 6 months with no luck They are scammers and are unregulated
M
Mr Donald Thomas
Invest elsewhere
Dipped my toe with this company luckily a very small amount to test what could be done Within a week or so my investment of 250 had on paper increased impressively However the whole situation is completely controlled by the company and you cannot withdraw money without the consent of the company I found the whole system totally complicated so needed help to withdraw money They ALLOWED me to withdraw small amounts but when I decided to withdraw the rest of my money we hit a wall My request was sent and acknowledged on the 2nd April and was told that someone would contact me To date NOTHING I have written to them 3 times with no response So glad I only invested a small amount as I have now written off ever hearing from them DO NOT invest with them Incidentally since the initial increase the remaining investment has not increased at all Steer clear
F
Felice Miles
Harassment
Scam or no I found them to be pushy and aggressive I withdrew my deposit after a couple of weeks as I decided they were not for me and have been regularly contacted since Last night they called to discuss why I had left and Mr Cyprus can t remember his name was quite abrasive so I hung up He called right back and was very rude about me hanging up So I hung up again He then called another 8 times at worst that is harassment from a scammer at best it is just extremely poor customer relations At the beginning of the first call he was very adamant that I had made a profit in my first week I m starting to wonder if that isn t orchestrated by them to draw you in
B
beverley pearson
dont fall for this site just run away save yourself
this site wants your money You cannot deposit or withdraw without the account manager permission what a joke lost 3600 but it could have been far worse if I had listened to mike who wanted me to put my ISA s in thank god I said no or that would have gone too kraken is a far better site to trade on
J
John Settle
Investor beware
Prepare yourself to be on the receiving end of some very subtle high pressure selling techniques often bordering sharp practice They constantly try to pursuade you to invest more and more Advise not to make any instant decisions on offers made just say you need time to think about that discuss with partner etc and agree with them a call back time I felt I was misled so cancelled my 7 day trial receiving my investment monies back in full within days If you cancel make sure it s firm and in writing to them suspect this is where others have had difficulty in getting their monies back If it works for you then good luck and go and buy your luxury yacht
J
John Fleming
Keep away
Keep away An awful experience I lost my deposit without even trading When I questioned how this could happen I was advised I traded and must have clicked on buttons by mistake how could that be when I never knew how to access the trading page Go figure now I get harassed to close the account otherwise they will pass on my info to the ATO Anastasia for what the name is worth
I
Iain Gentles
I have been trying for months and
I have been trying for months and months to get my small investment of 220 OUT of Sydney fx They have tried every stalling tactic from changing account manager to getting me to set up a crypto account and basically ignoring my emails and calls to account managers If they will go to these lengths to stop me from getting my tiny sum of 220 just think what they would do to stop a much larger amount fro leaving Please be aware of this company Iain Gentles
L
Leigh Wratten
If I could give zero stars
If I could give zero stars I would Constant harassment send vile messages through WhatsApp saying your ignorant and no wonder your getting a divorce - all because I spent MY OWN MONEY on getting away from my ex instead of investing with them If I ever have enough money to invest in this type of business I WILL NOT be using them I ll be going to a competitor
A
Ann
Well known professional scammers
Sydney FX is now well known to be scammers Do your research and don t believe good reviews All agents are using alias names and you call from a different phone number every time Non of my crypto wallets will deal with Sydney FX and they have blocked me from transferring money to SydneyFX That in its self must be a red flag to everyone I lost a large amount of money because of Sydney FX incompetent account management They will continuously call you asking for more money and try many tactics to trick you into putting more money in They can be very nice and convincing but in reality they are heartless people There is no licensed broker using the SydneyFX trade name and domain in the Cyprus Securities and Exchange Commission CySEC database The Australian Securities and Exchanges Commission ASIC has issued a warning that SydneyFX is a scam
J
Janet Perkins
Would not recommend this company
I would not recommend this company I was not in control of my money Very helpful initially but withdrawal of large amounts was never arranged Lots of delay excuses being used I am now trying to recover my money through my credit card company Very stressful experience