Tastecard Reviews

I signed up for a free trial I thought I had cancelled - there are multiple screens you have to go through to cancel as they try convince you to stay It turns out I hadn t cancelled and was charged a renewal fee When I tried to cancel again I was told my card had expired and I should reach out via email to sort it On doing so I also requested a refund However despite never using the card as the deals in my area are either nothing I would ever use or are not actually worth it I was told usage is not important to the company and I would not be receiving a refund I was also penalised for cancelling the day after my renewal even though their system wouldn t let me do it before and asked me to email them I am now down 30 for a service I would never use Not good customer service and I don t believe having multiple steps to cancel is fair I will certainly not be recommending this service to anyone

Unfortunately the main restaurants which I use are not on the list I tried again when I went shopping at Lakeside and once more found nothing on the list which appealed to me It tends to be the same old fast food chains I haven t been able to use the card and will therefore be cancelling it

It s not clear how to purchase gift cards for retail Do you pay the discounted rate when purchasing and then receive the full value card Very little help or guidance available for retail savings

No one takes them anyone even if it says on the tastecard app I book places and say I have a taste card and they say they don t do them try and give me another discount without putting it through and I end up paying full price

I wasn t able to use it in the restaurant I visited which was very disappointing I was told by the manager that the restaurant was not registered but it was not on the list of restaurants that were excluded

The instructions for most restaurants say I have to call and reserve a table but none of the restaurants ever pick up their phones It would be much easier if I could use the restaurants online booking systems

With all due respect My experience was awful taste card customer service is hard to get in touch via phone as it would be easier and quicker They are still trying to figure out where my membership number is I opt out in 2019 the website has been taking my money for years without my permission and their customer service keep asking me the same questions no able to find out what happened I ve reported this issue through out the last 2 years taste card only been able to opt me out yesterday refusing to give me refund for the previous years End of the story they couldn t find my membership number but the kept my money anyways I suggest everyone don t give your card number to these companies if you have you better check what happens on your bank account when you opt out

On Sunday we went to a restaurant with a 2x1 offer The owners didn t know anything about this and looked at us perplexed as if we were mad It was quite embarrassing Then we tried another nearby restaurant with the offer It didn t exist We went up and down the road several times and it might have been there at some point but it did not exist anymore Finally we gave up trying to use Tastecard Extremely disappointing

Food was OK but nothing outstanding If you don t like chilli choice is limited Experience was marred by one of our party suffering symptoms associated with food poisoning 6 hrs later hence the one star This restaurant adds 12 5 service to your bill Staff are lovely but waited a while for initial service drinks and starter

Very poor I tried to cancel my renewal as I can find all the discounts in other places However the website would not let me cancel and I had to email them however by the time they responded the renewal went through and I was charged and told I could not get a refund This is at a time when money is short and this expense is not welcome